AT&T Sales & Customer Care Representative

ZENO Management, Inc. is a sales and marketing firm hiring an AT&T Sales & Customer Care Representative to be the direct point of contact for Milwaukee switching to fiber. The AT&T Customer Care will also answer questions and make sure their new connection is solid from day one. Along the way, the AT&T Sales & Customer Care Representative will listen for chances to recommend upgrades: a faster plan, better equipment, or extra services. As an AT&T Sales & Customer Care Representative, you’ll visit Milwaukee customers to provide hands-on help with their AT&T Fiber service. You’ll demonstrate how AT&T Fiber delivers the fastest, most reliable internet available. The AT&T Sales & Customer Care Representative support will drive sales by making sure every customer is satisfied with their AT&T Fiber experience. Responsibilities of AT&T Sales & Customer Care Representative Milwaukee customers as they switch to AT&T Fiber, offering patient, friendly guidance that makes the upgrade feel effortless. Demonstrate how supporting AT&T Fiber’s symmetrical speeds improve daily online routines, reinforcing the benefits customers heard during the sales process. Install and confirm whole‑home Wi‑Fi performance so every device stays connected, helping customers feel the reliability that drives AT&T Fiber sales. Introduce AT&T Internet Backup as a helpful, everyday safeguard that supports sales conversations about dependability. Assist customers with activating AT&T security protections, reinforcing confidence, and supporting long‑term sales relationships. Check back with new subscribers to ensure they’re satisfied, informed, and confident in their AT&T Fiber choice, strengthening future sales momentum. Qualifications of AT&T Sales & Customer Care Representative A high school diploma or GED is preferred. Experience in sales or customer support is a plus. Problem‑solving ability to resolve billing, sales, and technical inquiries quickly. Technical aptitude to provide basic troubleshooting for devices and connectivity Motivated to meet both customer satisfaction and sales conversion goals.