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Sr. Credit and Collections Specialist

10x Genomics Inc, Pleasanton, CA, United States


About the Role
Reporting to the Sr. Credit and Collections Manager, the Sr. Credit and Collections Specialist will be an integral member of our accounting team. This role partners cross-functionally to streamline processes that support the accounting function, with direct ownership of cash applications, collections, portal invoicing, and credit reviews. We look for a self-starter who thrives in a fast‑paced environment, manages competing priorities with ease, and brings the experience needed to contribute immediately to accounting close, invoicing, and collections processes. The ideal candidate is highly organized, detail-oriented, and committed to delivering excellent customer service.

What You’ll Do

Own major areas of the accounting function, including cash applications, collections, portal invoicing, and credit reviews

Process customer invoices on a daily basis

Manage customer correspondence, inquiries, and escalations

Resolve payment discrepancies and post accounts receivable payments

Process customer refunds

Partner with operations to ensure accurate data entry in the sales order system

Support monthly, quarterly, and annual close processes, including account reconciliations and reviews

Assist and interface with external auditors during the annual audit

Maintain process documentation in compliance with Sarbanes‑Oxley requirements

Produce reports as required by management

Minimum Qualifications

7‑10 years of experience in a general accounting function

Strong knowledge of general accounting principles with exceptional attention to detail

Proficiency in Microsoft Office, particularly Excel

Excellent analytical, interpersonal, and written/verbal communication skills

Proven ability to build effective working relationships with stakeholders across the organization

Ability to manage multiple priorities and meet tight deadlines with accuracy and ownership

Comfortable working in a collaborative, team‑based environment

Preferred Qualifications

Bachelor's degree in Accounting, Finance, or a related field

Prior experience with Oracle Cloud

Pay Range
Base pay range: $109,100 - $147,500 USD.

EEO Statement
Individuals seeking employment at 10x Genomics are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.

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