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City Desk Representative

Border States, Minot, ND, United States


Position Overview
This position will report to Matt Altner.

Location: Minot, ND.

Posted internally and externally.

Flexibility: In person.

Job Summary
The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, maintains a clean, safe, and well-stocked display area, maintains vendor catalogs and price sheets, informs appropriate departments of stock outs, and manages assigned inventory stock locations.

Essential Functions

Provides customer service functions including order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions as needed.

Maintains a clean, safe, and well-stocked city desk display area.

Displays specials and other promotion items to sell.

Maintains vendor catalogs and price sheets.

Informs appropriate departments of stock outs, inventory discrepancies, and other inventory problems.

Maintains assigned inventory stock locations, ensuring correct locator and shelves are neat.

Abides by all safety requirements including wearing required PPE gear.

Non‑Essential Functions

Participates in marketing planning and strategizing for Border States product lines, as needed.

Participates in implementation and success of marketing plans as required.

Attends sales meetings as required and keeps current on new products and applications.

Assists with receiving, shipping, and other warehouse associate functions as required.

Ensures all batched managed material is labeled accurately and inventoried, as needed.

Qualifications

Minimum of a 2‑year business/trade degree preferred or the equivalent experience.

Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.

Requires the ability to read, write, and speak in English.

Preferred strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Skills and Abilities

Excellent interpersonal, written, and verbal communication skills.

Ability to effectively plan and organize.

Excellent customer service skills including being competent, accurate, responsive, and engaged.

Physical Requirements
Lift and carry requirements (weight and frequency):

Occasionally: 0‑33%

Frequently: 34‑66%

Continuously: 67‑100%

Lift from Floor to Waist

Lift from Floor to Waist:

10‑25 lbs. – Occasionally

26‑50 lbs. – Occasionally

51‑75 lbs. – Occasionally

76‑100 lbs. – Occasionally

101+ lbs. – Occasionally

10‑25 lbs. – Occasionally

26‑50 lbs. – Occasionally

51‑75 lbs. – Occasionally

76‑100 lbs. – Occasionally

Unilateral Carry:

10‑25 lbs. – Occasionally

26‑50 lbs. – Not at all

51‑75 lbs. – Not at all

76‑100 lbs. – Not at all

101+ lbs. – Not at all

10‑25 lbs. – Occasionally

26‑50 lbs. – Occasionally

51‑75 lbs. – Occasionally

76‑100 lbs. – Not at all

Physical Activity

Sitting

– Not at all

Standing

– Frequently

Walking

– Continuously

Bending/Stooping

– Occasionally

Crawling

– Not at all

Climbing/Walking Stairs

– Occasionally

Reaching

– Frequently

Crouching/Squatting

– Occasionally

Kneeling

– Occasionally

Balancing

– Frequently

Repetitive Motion

– Occasionally

Trunk Rotation

– Occasionally

Pushing/Pulling

– Occasionally

Handling

– Continuously

Fingering

– Frequently

Talking

– Continuously

Driving (fork lift)

– Occasionally

Desk Work

– Continuously

Use of tools

– Frequently

Hearing

– Continuously

Exposure to adverse weather & temperature conditions

– Frequently

Travel

– Not at all

Benefits

Health, Dental, and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more

Bonuses based on branch and company goals

Equal Opportunity
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, or any other protected status.

Drug‑Free / Smoke‑Free Workplace
Employment may be contingent on successful completion of required pre‑employment screenings, including a criminal background check, MVR check for positions involving driving, and drug testing. The specific screening requirements appropriate for the role will be communicated at the time of offer.

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