Were Hiring Full Time Bilingual Case Manager EnglishSpanish
EASY ADVOCATES LLC, Tampa, FL, United States
Benefits
Health insurance
Opportunity for advancement
Training & development
Bonus based on performance
Job Summary
EZ Advocates, based in Tampa, FL, is a leading consumer advocacy firm helping families escape fraudulent or burdensome timeshare contracts. We’re growing fast and seeking a full-time bilingual Case Manager (English/Spanish) who’s compassionate, sharp, and ready to take their career to the next level.
If you’re fluent in Spanish and English, organized, and passionate about helping people—you could be the perfect fit.
What You’ll Get
$900/week salary (paid weekly!)
Monthly performance bonuses
Growth opportunities – promotions and pay raises available
Health insurance eligibility after 6 months
Monday–Friday hours
Supportive, close-knit, and energetic office culture
Paid training + career development
What You’ll Do
Serve as the main point of contact for clients throughout the timeshare cancellation process
Conduct intake consultations to assess each client’s case
Review contracts, identify key legal and financial details, and strategize effective exit paths
Communicate with resorts, developers, and legal reps on behalf of clients
Draft and submit supporting documents, such as cancellation letters and affidavits
Maintain detailed case notes and ensure timely progress updates for clients
Provide exceptional, empathetic customer service while managing a case portfolio
Work closely with the team to support efficient resolutions and strong client outcomes
What You Bring
Fluency in both English and Spanish (spoken & written) – required
Experience in case management, customer service, or legal support preferred
Excellent communication, empathy, and organizational skills
Confidence working independently and within a team
Basic proficiency in Microsoft Office and CRM systems
Knowledge of timeshare contracts or consumer protection is a plus (but not required)
Ready to Join Our Mission?
We’re helping real people get out of unfair timeshare contracts every day—and we need strong advocates to guide them through the process.
Submit your resume and a brief cover letter to EZ Advocates today and take the next step toward a meaningful, rewarding career.
Equal Opportunity
EZ Advocates is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.
#J-18808-Ljbffr
Health insurance
Opportunity for advancement
Training & development
Bonus based on performance
Job Summary
EZ Advocates, based in Tampa, FL, is a leading consumer advocacy firm helping families escape fraudulent or burdensome timeshare contracts. We’re growing fast and seeking a full-time bilingual Case Manager (English/Spanish) who’s compassionate, sharp, and ready to take their career to the next level.
If you’re fluent in Spanish and English, organized, and passionate about helping people—you could be the perfect fit.
What You’ll Get
$900/week salary (paid weekly!)
Monthly performance bonuses
Growth opportunities – promotions and pay raises available
Health insurance eligibility after 6 months
Monday–Friday hours
Supportive, close-knit, and energetic office culture
Paid training + career development
What You’ll Do
Serve as the main point of contact for clients throughout the timeshare cancellation process
Conduct intake consultations to assess each client’s case
Review contracts, identify key legal and financial details, and strategize effective exit paths
Communicate with resorts, developers, and legal reps on behalf of clients
Draft and submit supporting documents, such as cancellation letters and affidavits
Maintain detailed case notes and ensure timely progress updates for clients
Provide exceptional, empathetic customer service while managing a case portfolio
Work closely with the team to support efficient resolutions and strong client outcomes
What You Bring
Fluency in both English and Spanish (spoken & written) – required
Experience in case management, customer service, or legal support preferred
Excellent communication, empathy, and organizational skills
Confidence working independently and within a team
Basic proficiency in Microsoft Office and CRM systems
Knowledge of timeshare contracts or consumer protection is a plus (but not required)
Ready to Join Our Mission?
We’re helping real people get out of unfair timeshare contracts every day—and we need strong advocates to guide them through the process.
Submit your resume and a brief cover letter to EZ Advocates today and take the next step toward a meaningful, rewarding career.
Equal Opportunity
EZ Advocates is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.
#J-18808-Ljbffr