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Patient Collections Specialist

Your Behavioral Health, Torrance, CA, United States


Overview:
We are currently seeking one dedicated Patient Collector for Neuro Wellness Spa. The successful candidate will be instrumental in ensuring streamlined and efficient billing and claims processes.

Duties and Responsibilities:

Responsible for collecting, posting, and managing account payments for patient

Answering questions from patients, clerical staff and insurance companies

Compiling and tracking outstanding balances owed to our providers

Answering patient questions regarding their healthcare plans

Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports

Attend and participate in staff meetings as required

Accurately document all billing activities

Minimum Qualifications:

High school diploma or equivalent

Minimum of 2 years of experience in medical coding or billing

Experience with billing, insurance collecting, patient collections with commercial health insurance payors

Knowledge, Skills, and Abilities:

Comprehensive understanding of medical terminology and procedures

Organized with the ability to prioritize work and exercise independent judgment

Demonstrated time management skills

Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims

Adept in reading and understanding insurance documentation

Exceptional communication skills, both written and verbal

Ability to thrive both independently and within a team

Familiar with electronic health record (EHR) systems

Job Type:
Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Education:

High school or equivalent (Required)

Experience:

Medical collections: 2 years (Required)

Reading EOB's: 2 years (Required)

Microsoft Excel: 2 years (Required)

Microsoft Outlook: 2 years (Required)

Insurance collections: 2 years (Required)

Ability to Commute:

Torrance, CA 90504 (Preferred)

Work Location:
In person

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