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Insurance Collections Specialist

Your Behavioral Health, Torrance, CA, United States


We are currently seeking one dedicated Patient Collector for Clear Behavioral Health. The successful candidate will be instrumental in ensuring streamlined and efficient billing and claims processes.

Duties and Responsibilities

Responsible for collecting, posting, and managing account payments for patients

Answering questions from patients, clerical staff, and insurance companies

Compiling and tracking outstanding balances owed to our providers

Answering patient questions regarding their healthcare plans

Reviewing, researching, and resolving unpaid claims while working in an A/R module or reviewing aging reports

Attending and participating in staff meetings as required

Accurately documenting all billing activities

Minimum Qualifications

High school diploma or equivalent

Minimum of 2 years of experience in medical coding or billing

Experience with billing, insurance collecting, and patient collections with commercial health insurance payors

Knowledge, Skills, and Abilities

Comprehensive understanding of medical terminology and procedures

Organized with the ability to prioritize work and exercise independent judgment

Demonstrated time management skills

Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims

Adept in reading and understanding insurance documentation

Exceptional communication skills, both written and verbal

Ability to thrive both independently and within a team

Familiar with electronic health record (EHR) systems

Benefits

Medical, dental, and vision insurance

Life and disability coverage

401k and 401k matching

Paid sick time off and holidays

Employee Assistance Program

Professional development opportunities

Other company-sponsored wellness or support programs

Work Location: In person (Monday through Friday)

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