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HVAC Warranty Technician Phoenix, AZ

Howard Air, Phoenix, AZ, United States


Overview

We are seeking an experienced

HVAC Warranty Technician

to serve as a technical expert responsible for diagnosing and resolving complex warranty-related installation and service issues. This role supports service quality, reduces repeat calls, and strengthens technician performance through mentorship, training, and collaboration.
Key Responsibilities

Run warranty calls
Diagnose and resolve HVAC installation and service-related warranty issues
Identify repeat issues and support training initiatives to improve technician performance
Mentor and coach service technicians and installers
Partner with Dispatch and Service Management to resolve warranty calls efficiently
Repair and troubleshoot HVAC systems and related equipment
Maintain tools, equipment, and accurate service documentation
Order parts to support timely repair completion
Qualifications

3 Years of HVAC Service or Install experience – diagnostic skills
Strong communication, customer service, and leadership abilities
Detail-oriented with a focus on quality and long-term solutions
Valid driver’s license
Competitive pay based on experience and technical expertise
401K retirement plan with partial company match
Company-provided iPhone and iPad
Paid vacation and holidays
Fully equipped company truck with parts, equipment, and gas card (For Qualified Positions)
Training and development: continuous education and advancement opportunities
Company culture: supportive, inclusive, and team-oriented work environment
Uniforms and safety equipment provided
Stable, year-round work with a supportive, team-oriented culture
Field Environment

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.
Pay Range

$26 - $40 USD
Equal Opportunity Statement

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Apply today!

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