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Field Service Technician

NextGen | GTA: A Kelly Telecom Company, Reno, NV, United States


Our client is looking for a Field Service Technician for a 2-month contract in Reno, NV 89506.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Contract Duration: 2 months

Required Skills & Experience

2+ years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.

Excellent admin and organizational skills.

Lexmark certifications and experience.

Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.

Previous Field Service and/or Desktop, POS, printer Break/Fix experience

Excellent technical troubleshooting and customer service skills

Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)

Active driver's license.

CompTIA A+

What You Will Be Doing

Travel to each client’s location to maintain, analyze, troubleshoot, and repair desktops, laptops, servers, and printers.

Works under general supervision.

Maintain good customer focus, meeting deadlines and service level agreements (SLA’s).

Local travel required for daily dispatch.

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