Data Center Technician, ADC InfraOps DCO Tech, Data Center Operations
Amazon Web Services (AWS), Plain City, OH, United States
Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to the services customers rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.
Responsibilities
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver high safety and security standards while providing substantial capacity at the lowest possible cost for customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Data Center Technician, you are a primary resolver for your support team and skilled at troubleshooting one or more operating systems. You troubleshoot and solve most infrastructure issues; complex issues are escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support and convey SOPs to junior staff. You understand all aspects of the equipment you support and can make decisions independently while following directions when given, paying attention to all details involved.
You are able to execute small projects on your own and work with your manager to plan and execute larger local projects. You act as an escalation point for junior technicians and understand all aspects of the equipment you support.
Position may include rotating shifts (3, 4, or 5 day
ight weeks) and may change based on business needs. Travel may be required up to 10% of the time. This position will fill an opening at one of multiple separate sites. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.
About the Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Customers range from the most successful startups to Global 500 companies who trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. If you do not meet all of the preferred qualifications and skills, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony and strive for flexibility as part of our working culture. When supported at work and home, there’s nothing we can’t achieve in the cloud. Our employee-led affinity groups foster inclusion and empower pride in our differences. Ongoing events and learning experiences, including CORE and AmazeCon, inspire us to embrace our uniqueness. We’re committed to raising our performance bar as we become Earth’s Best Employer, with mentorship and knowledge-sharing to develop as professionals.
Basic Qualifications
2+ years of professional or military experience, or Bachelor’s degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
2+ years of computer hardware experience, including troubleshooting and repairing experience
Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
1+ years of computer networking experience
Experience with network hardware: copper and optical fiber cabling, switches, routers
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Knowledge of IT system hardware and network concepts
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, OH, Plain City - 33.00 - 58.00 USD hourly
Company - Amazon Data Services, Inc.
Job ID: A10399858
#J-18808-Ljbffr
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to the services customers rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.
Responsibilities
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver high safety and security standards while providing substantial capacity at the lowest possible cost for customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As a Data Center Technician, you are a primary resolver for your support team and skilled at troubleshooting one or more operating systems. You troubleshoot and solve most infrastructure issues; complex issues are escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support and convey SOPs to junior staff. You understand all aspects of the equipment you support and can make decisions independently while following directions when given, paying attention to all details involved.
You are able to execute small projects on your own and work with your manager to plan and execute larger local projects. You act as an escalation point for junior technicians and understand all aspects of the equipment you support.
Position may include rotating shifts (3, 4, or 5 day
ight weeks) and may change based on business needs. Travel may be required up to 10% of the time. This position will fill an opening at one of multiple separate sites. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.
About the Team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Customers range from the most successful startups to Global 500 companies who trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. If you do not meet all of the preferred qualifications and skills, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony and strive for flexibility as part of our working culture. When supported at work and home, there’s nothing we can’t achieve in the cloud. Our employee-led affinity groups foster inclusion and empower pride in our differences. Ongoing events and learning experiences, including CORE and AmazeCon, inspire us to embrace our uniqueness. We’re committed to raising our performance bar as we become Earth’s Best Employer, with mentorship and knowledge-sharing to develop as professionals.
Basic Qualifications
2+ years of professional or military experience, or Bachelor’s degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
2+ years of computer hardware experience, including troubleshooting and repairing experience
Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
1+ years of computer networking experience
Experience with network hardware: copper and optical fiber cabling, switches, routers
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Knowledge of IT system hardware and network concepts
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, OH, Plain City - 33.00 - 58.00 USD hourly
Company - Amazon Data Services, Inc.
Job ID: A10399858
#J-18808-Ljbffr