IT/VTC Operator - San Francisco
Insight Global, San Francisco, CA, United States
Overview
Insight Global has a client seeking a VTC Operator based in San Fransico, CA. This position is primarily onsite, with occasional remote work permitted upon prior approval. The selected candidate will be responsible for ensuring video teleconferencing (VTC) systems are fully operational and functioning at optimal performance levels.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Responsibilities
Responsible for ensuring video teleconferencing (VTC) systems are fully operational and functioning at optimal performance levels.
Skills and Requirements
Ability to obtain a Tier 4 (T4) Public Trust Clearance
Strong customer service, communication, and technical troubleshooting skills
High level of professionalism in both virtual and onsite environments
3+ years of hands-on experience supporting desktop systems and IT environments, including use of an enterprise ticketing system
Strong experience supporting Windows operating systems
Experience working within Cisco and Polycom video teleconferencing (VTC) environments
Working knowledge of VTC/AV systems, including connectivity and support for Microsoft Teams and Zoom meetings
5-10 years of hands-on experience supporting desktop systems and IT environments, including use of an enterprise ticketing system
Strong experience of macOS operating systems
Experience with hardware and system installations in an enterprise IT environment
Relevant technical degree and/or industry certifications
Foundational knowledge of networking concepts, including LAN/WAN, TCP/IP, IP addressing, and network hardware
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Insight Global has a client seeking a VTC Operator based in San Fransico, CA. This position is primarily onsite, with occasional remote work permitted upon prior approval. The selected candidate will be responsible for ensuring video teleconferencing (VTC) systems are fully operational and functioning at optimal performance levels.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Responsibilities
Responsible for ensuring video teleconferencing (VTC) systems are fully operational and functioning at optimal performance levels.
Skills and Requirements
Ability to obtain a Tier 4 (T4) Public Trust Clearance
Strong customer service, communication, and technical troubleshooting skills
High level of professionalism in both virtual and onsite environments
3+ years of hands-on experience supporting desktop systems and IT environments, including use of an enterprise ticketing system
Strong experience supporting Windows operating systems
Experience working within Cisco and Polycom video teleconferencing (VTC) environments
Working knowledge of VTC/AV systems, including connectivity and support for Microsoft Teams and Zoom meetings
5-10 years of hands-on experience supporting desktop systems and IT environments, including use of an enterprise ticketing system
Strong experience of macOS operating systems
Experience with hardware and system installations in an enterprise IT environment
Relevant technical degree and/or industry certifications
Foundational knowledge of networking concepts, including LAN/WAN, TCP/IP, IP addressing, and network hardware
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