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Field Service Technician II – Part-Time

NCR Atleos, Billings Metropolitan Area, MT, United States


About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Field Service Technician II - Part Time
Location: Billings, MT

At NCR Atleos, our Field Service Technicians are the face of our brand—solving problems, supporting customers, and keeping essential systems running. As a part‑time technician, you’ll enjoy flexible work, paid training, and hands‑on experience in the field. Whether you are gaining experience, staying active, or supplementing your income, this role offers freedom, support, and the chance to make a real impact—without full‑time hours.

Position Summary
The Part‑Time Field Service Technician is an hourly, non‑exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides on‑site service on a flexible, part‑time schedule, performing first‑ and second‑line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare‑parts management. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and established company policies.

Areas of Responsibility

Perform on‑site first‑line troubleshooting and basic corrective maintenance for equipment and systems

Execute simple corrective actions such as system resets, configuration checks, and minor component replacements

Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites

Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments

Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation

Accurately record time worked, tasks completed, and service outcomes in designated service management tools

Follow documented service procedures, safety guidelines, and site‑specific requirements

Escalate unresolved or complex issues to higher‑level technical support teams as directed

Provide basic status updates and participate in service coordination touchpoints when scheduled

Basic Qualifications

High school diploma or equivalent

Local candidate to specific geographic area

Authorized to work in the US

At least 19 years of age

1+ year of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)

Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment

Ability to follow written procedures, safety requirements, and work instructions

Ability to accurately track and report time worked in an hourly environment

Valid driver’s license with an acceptable driving record and ability to travel to field sites

Ability to complete background checks, safety training and required certifications, as applicable

Preferred Qualifications

Technical or vocational training in electronics, mechanics, IT, engineering, or related fields

Enrollment in or completion of a technical, engineering, or trade school program

Prior experience supporting field‑based equipment or distributed technology environments

Familiarity with service ticketing, work order, or preventive maintenance systems

Additional Employment Information

Hourly pay range: $20.61 to $29.46 per hour, based on experience, technical background, and assignment type

Schedule: Part‑time, variable hours of up to 20 hours per week based on business needs; hours are not guaranteed

Example Shifts

Scheduled service blocks (e.g., 8:00 AM–5:00 PM) or (10:00 AM–2:00 PM)

One to five scheduled days per week

Weekends and holidays

Seasonal or project‑based assignments lasting 6–12 weeks

EEO Statement
NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy.

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