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Clinical Supervisor

Jewish Board of Family and Children's Services, New York, NY, United States


The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

POSITION OVERVIEW
The Clinical Supervisor is a member of the program’s leadership team and is primarily responsible for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.

KEY ESSENTIAL FUNCTIONS
Clinical Services
Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care. Duties are as follows:

Identify gaps in clinical services at the program level and develop potential solutions to fill the gap

Lead the implementation of evidence based treatment or have direct oversite and responsibility for innovative models of care, in partnership with JB training department and/or external agencies

Ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services

Monitor show rates and appointment availability

Provide direct services to clients, as needed, including intakes and crisis interventions

Supervision of crisis intervention services

Other clinical duties as assigned

Responsible for ensuring quality clinical services are provided as follows:

Implementation of quality improvement initiatives

Participate in quality assurance activities such as chart reviews and utilization management

Provide individual and group supervision to program staff

Integrate recovery, rehabilitation, treatment and vocational components of the program, as appropriate

Monitor and follow up on program incidents

Personnel
Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance. Duties include the following:

Participating in hiring and orienting of new staff

Timely completion of performance appraisals and appropriately addressing performance concerns

Conducting or participating in staff training and development

Monitoring staff attendance and vacation scheduling to ensure program coverage

Supervising staff, as appropriate to licensure

Planning and participating in other program activities.

Administrative Functions and Program Operations
As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable. Duties are as follows:

Facilitate team meetings, case conferences, and other meetings as assigned

Ensure program and staff are in compliance with regulations and standards of care that govern the program

Utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise

As part of program management, identify and develop systems to improve program operations

May serve as back up to other program leadership, assuming responsibility for operations in their absence.

Other administrative duties as assigned.

CORE COMPETENCIES

Solid clinical skills and knowledgeable of evidence-based practices.

Excellent organizational skills, team work and communication skills.

EDUCATIONAL/TRAINING REQUIRED

Masters degree in human services and New York State clinical licensure in LCSW, LMHC, or LCAT.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE

The candidate should have at least three years of experience working with adults living with mental illness. Two years of supervisory experience is preferred. Strong clinical group, family and individual intervention skills required. Good organizational, team work and communicate skills needed.

Russian language skills welcomed, but not required

VISUAL AND MANUAL DEXTERITY

The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.

Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT / PHYSICAL EFFORT

The work environment involves no physical risk or hazardous conditions.

To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)

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