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Senior Auto Insurance Claims Adjuster – Hybrid

Y-Axis, Mount Prospect, IL, United States


Senior Auto Insurance Claims Adjuster – Hybrid at AMERICAN FREEDOM INSURANCE

Responsibilities

Investigate and resolve all types of auto claims with moderate supervision, focusing on coverage, liability, and damages.
Use sound judgment to analyze claim exposure and determine the best course of action.
Manage claim expenses while ensuring favorable outcomes.
Work closely with all parties involved in the claim process.
Identify opportunities to enhance efficiency and effectiveness.
Document and communicate claims activity clearly and efficiently.
Review and provide training to less experienced personnel as appropriate.
Qualifications

At least 3 years of experience in personal auto claim processing.
Strong problem‑solving skills and attention to detail.
Proficiency with technology and excellent communication skills.
Spanish fluency is a plus.
Positive, team‑oriented attitude and street smarts.
Superior skills in coverage analysis and negotiation.
Bachelor’s or Associate’s Degree is a plus.
Benefits

Competitive salary based on expertise and experience.
401(k) with up to 6% company match.
Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, dental and vision coverage, and access to telemedicine services.
Over 12 consecutive years of profitable growth and an A+ rating by A.M. Best.
Monday‑Friday, 8 am‑5 pm CST, with holiday pay and PTO.
Paid training, state licensing reimbursement, and opportunities for advancement.
Employee recognition program, inclusive holiday events, referral bonuses, and virtual team meetings.

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