Billing Specialist
TITAN Aviation Fuels, New Bern, NC, United States
Position Summary
The Billing Specialist is responsible for the accurate and timely processing of invoices, credits, and rebills, while ensuring alignment with company pricing structures and financial controls. This role supports cross-functional coordination with operations, dispatch, supply, and accounting teams, and plays a key role in resolving customer billing discrepancies. The ideal candidate will demonstrate strong analytical skills, attention to detail, and the ability to manage complex pricing and inventory-related data.
Key Responsibilities
Process invoices, credits, and rebills with a high degree of accuracy and efficiency
Assist in the resolution of customer billing disputes, ensuring professional and prompt communication
Manage and interpret pricing quotes and quotation documents to ensure accurate billing execution
Monitor and maintain inventory pricing batches to support accurate financial reporting
Analyze inventory pricing batches to identify profit and loss variances and elevate findings as needed to Department Manager
Collaborate with the Director of Operations and Inventory Logistics on pricing and inventory-related matters
Work cross‑functionally with Dispatch, Supply, Pricing, and Accounting teams to ensure seamless billing operations
Maintain accurate billing records and documentation in accordance with company policies
Qualifications & Skills
Strong understanding of billing processes, invoicing, and financial documentation
Ability to interpret and apply pricing structures and quote sheets
High attention to detail with strong analytical and problem‑solving skills
Proficiency in Excel and data tracking tools
Strong communication and customer service skills
Ability to manage multiple priorities in a fast‑paced environment
Preferred Experience
1–2 years of previous billing and/or accounting experience preferred
1–2 years of inventory management experience preferred
1–2 years of bookkeeping experience preferred
Aviation industry experience is a plus
Training & Development Objectives
First 30 Days
Complete onboarding and gain familiarity with company invoicing procedures
Understand billing workflow and cross‑functional team interactions
Learn to navigate and interpret various pricing quotation documents
Identify different invoice formats (e.g., World Fuel, Airline, DLA, Inventory locations)
31–60 Days
Demonstrate improved accuracy in invoicing aligned with KPIs
Gain proficiency in utilizing quote sheets based on invoice type
Develop working knowledge of fuel pricing concepts, including rack pricing and market index impact
Understand and utilize inventory pricing batch tools and systems
Learn to interpret Bills of Lading (BOL) and carrier documentation for bulk fuel invoicing
Participate in performance review discussions with leadership
61–90 Days
Independently process invoices with high accuracy and efficiency
Assist in resolving customer billing disputes
Maintain and update inventory pricing batch records, identifying and reporting discrepancies
Demonstrate full understanding of billing workflows and pricing applications
Participate in ongoing performance evaluations and continuous improvement effort
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The Billing Specialist is responsible for the accurate and timely processing of invoices, credits, and rebills, while ensuring alignment with company pricing structures and financial controls. This role supports cross-functional coordination with operations, dispatch, supply, and accounting teams, and plays a key role in resolving customer billing discrepancies. The ideal candidate will demonstrate strong analytical skills, attention to detail, and the ability to manage complex pricing and inventory-related data.
Key Responsibilities
Process invoices, credits, and rebills with a high degree of accuracy and efficiency
Assist in the resolution of customer billing disputes, ensuring professional and prompt communication
Manage and interpret pricing quotes and quotation documents to ensure accurate billing execution
Monitor and maintain inventory pricing batches to support accurate financial reporting
Analyze inventory pricing batches to identify profit and loss variances and elevate findings as needed to Department Manager
Collaborate with the Director of Operations and Inventory Logistics on pricing and inventory-related matters
Work cross‑functionally with Dispatch, Supply, Pricing, and Accounting teams to ensure seamless billing operations
Maintain accurate billing records and documentation in accordance with company policies
Qualifications & Skills
Strong understanding of billing processes, invoicing, and financial documentation
Ability to interpret and apply pricing structures and quote sheets
High attention to detail with strong analytical and problem‑solving skills
Proficiency in Excel and data tracking tools
Strong communication and customer service skills
Ability to manage multiple priorities in a fast‑paced environment
Preferred Experience
1–2 years of previous billing and/or accounting experience preferred
1–2 years of inventory management experience preferred
1–2 years of bookkeeping experience preferred
Aviation industry experience is a plus
Training & Development Objectives
First 30 Days
Complete onboarding and gain familiarity with company invoicing procedures
Understand billing workflow and cross‑functional team interactions
Learn to navigate and interpret various pricing quotation documents
Identify different invoice formats (e.g., World Fuel, Airline, DLA, Inventory locations)
31–60 Days
Demonstrate improved accuracy in invoicing aligned with KPIs
Gain proficiency in utilizing quote sheets based on invoice type
Develop working knowledge of fuel pricing concepts, including rack pricing and market index impact
Understand and utilize inventory pricing batch tools and systems
Learn to interpret Bills of Lading (BOL) and carrier documentation for bulk fuel invoicing
Participate in performance review discussions with leadership
61–90 Days
Independently process invoices with high accuracy and efficiency
Assist in resolving customer billing disputes
Maintain and update inventory pricing batch records, identifying and reporting discrepancies
Demonstrate full understanding of billing workflows and pricing applications
Participate in ongoing performance evaluations and continuous improvement effort
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