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Licensing Assistant

Cogent Analytics, Kannapolis, NC, United States


Our client is an established and growing provider of licensing and compliance management solutions that help businesses navigate complex licensing requirements across the U.S. For over a decade, they have successfully completed thousands of licenses, registrations, and annual reports for security and life safety companies nationwide, delivering consistent results and a positive experience every step of the way.
With a strong commitment to work-life balance, flexibility, and a positive team culture, our client offers a supportive, friendly, and diverse environment where employees are genuinely valued. This includes remote work options and a focus on celebrating wins together.
Licensing Assistant

Responsibilities

Assist clients in obtaining various business and professional licenses nationwide
Review, analyze, and verify information for licensing applications and renewals
Prepare and submit accurate applications to government agencies by mail and electronically
Conduct thorough research on regulatory requirements and licensing processes
Communicate with government agencies and clients via phone and email
Track and record the status of applications throughout the entire project timeline
Maintain accurate documentation and project files
Provide outstanding customer service by acting as a trusted point of contact
Collaborate with internal team members to resolve questions and keep projects on schedule
Qualifications

At least 1 year of office experience with demonstrated growth and increased responsibilities
Proficiency with Microsoft Office applications (Word, Excel, Outlook)
Excellent verbal and written communication skills
Strong organizational, time-management, and multitasking abilities
High level of attention to detail and accuracy
Strong analytical and critical thinking skills
Ability to manage multiple priorities and meet deadlines consistently
Self-motivated with a positive, can-do attitude and willingness to learn
Comfortable working independently and as part of a collaborative team

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