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Documenting Business Requirements API Data Exchange Analyst

COOLSOFT, Columbia, SC, United States


Overview
Documenting Business Requirements API Data Exchange Analyst

Job location: Columbia, SC (onsite)

Requirement id 158097

Job title: Analyst

Job type: Contract

Duration: 12 Months

Compensation: DOE

Status: Requirement —

Client: SCDOT

Start date: 05/25/2026

End date: 12 Months from projected start date

Description: The Client is seeking an experienced Business Analyst to support the Information Technology Services Project Management Office (PMO) in analyzing business processes, documenting workflows, supporting system implementations, and assisting with project coordination activities. The Business Analyst will work closely with project managers, business units, and technical teams to document current and future state workflows, identify system integration points, and support the successful delivery of IT projects. This role requires strong analytical skills, experience with enterprise systems, and the ability to translate business needs into clear technical and functional requirements. The resource will place a key role in helping the PMO understand operational processes, improve system interactions, and support implementation efforts across multiple IT initiatives.

Responsibilities

Business Process Analysis & Workflow Mapping

Facilitate meetings and working sessions with business units and technical teams to understand operational processes.

Document current state business workflows including process steps, inputs, outputs, and system interactions.

Develop future state process maps and workflows aligned with system capabilities and project goals.

Identify opportunities for process improvements, automation, and efficiency gains.

Produce clear process documentation including:

Workflow diagrams

Process maps

Business process narratives

Standard operating procedures

System Integration & Data Flow Analysis

Assist in documenting system integrations and data flows between enterprise applications

Analyze how systems exchange data and identify dependencies between systems.

Document integration points, system interactions, and upstream/downstream impacts.

Work with technical teams to understand APIs, interfaces, and system dependencies.

Assist in identifying risks or gaps related to system integrations.

Requirements Gathering and Documentation

Work with stakeholders to gather and document business and functional requirements.

Translate business needs into structured documentation that can be used by development teams or vendors.

Develop and maintain artifacts including:

Business Requirements Documents (BRDs)

Functional Requirements

Use cases and user stories

Requirements traceability matrices

Project Management Office (PMO) Support

Support PMO project managers on multiple active projects.

Assist with tracking project tasks, action items, and deliverables. PMO administrative tasks

Help maintain project documentation

Stakeholder Engagement

Work with business units, technical teams, and project manager to ensure clear understanding of requirements and project objectives.

Facilitate workshops and discussions to validate workflows and system functionality.

Support collaboration between business and technical stakeholders throughout project lifecycles.

Testing & Implementation Support

Assist with development of system testing documentation, including test plans and test cases.

Support User Acceptance Testing (UAT) activities and documentation.

Validate that system functionality aligns with documented business requirements.

Assist with implementation

Qualifications

Bachelor Degree In Computer Science

Business Analyst Experience

System Integration

Documenting Business Requirements API Data

Other

Note: Interview Process, submission deadlines, and contact details are not included in this description.

EOE Protected Veterans/Disability

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