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People Support Coordinator

The Manner, New York, NY, United States


Job Description
People

Support Coordinator (Hourly, On-Property)
Department
Administration & General
Reports To
Director Of People
Compensation
Hourly Rate
$27–$32 Per Hour , commensurate with experience.
Purpose Of The Role
The People Support Coordinator is an on-property, hourly role that supports the daily operations of the People & Culture function within a dynamic hotel environment. This position serves as a key administrative and operational partner, helping ensure a seamless colleague experience throughout the employee lifecycle—from onboarding through ongoing engagement and offboarding.

We are seeking a tech-savvy, highly organized professional who thrives in a fast-paced hospitality environment and understands the importance of discretion, service excellence, and collaboration.

Experience within a Hyatt property or comparable lifestyle or luxury hospitality brand is strongly preferred.

Key Responsibilities

Provide on-site administrative support to the People & Culture team

Maintain accurate and up-to-date employee records in compliance with company standards and NYC regulations

Coordinate onboarding, orientation, and offboarding processes for new and departing employees

Support payroll processing, timekeeping administration, and benefits coordination

Maintain strict confidentiality when handling employee records, compensation information, and sensitive personnel matters

Assist with recruitment coordination, including interview scheduling and candidate communication.

Prepare reports and maintain HRIS systems and internal databases

Serve as a point of contact for employee inquiries, ensuring a responsive and service-oriented approach

Support colleague engagement initiatives, recognition programs, and internal communications

Qualifications & Experience

Experience with Hyatt or a comparable hospitality brand preferred

1–2 years of experience in an HR or administrative support role

Experience working within a NYC hotel environment

Prior administrative experience within a hotel or hospitality setting is preferred

Strong technical proficiency with HRIS systems, payroll platforms, Microsoft Office, and Google Workspace

Ability to work effectively in a fast-paced, high-volume hospitality environment

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

Demonstrated professionalism and discretion when handling confidential information

Core Competencies

Detail-oriented with strong follow-through

Adaptable and able to manage shifting priorities

Service-driven mindset aligned with hospitality culture

Collaborative team player with strong interpersonal skills

Work Environment & Physical Requirements

This role is performed on property within a hotel environment

Ability to sit for extended periods while working on a computer

Occasional standing, walking, and lifting of light office materials

Must be comfortable working in a fast-paced operational setting

Minimum

USD $27.00/Hr.

Maximum

USD $32.00/Hr.

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