Mediabistro logo
job logo

People & culture generalist (full-time)

Accor, Wailea-Makena, HI, United States


Company Description
Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

From full-moon staff hikes and beach clean‑ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you

Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees

401(k) retirement savings plan and matching program

One complimentary duty meal for all employees that work more than 6 hours per shift

Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)

Wellness Offerings

Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference through our Corporate Social Responsibility activities

Job Description
As a

People and Culture Generalist , you will play a key role in supporting the hotel’s recruitment and onboarding efforts. This position is primarily focused on recruitment coordination, onboarding and supporting internal movement of talent. It is ideal for a highly organized tech savvy individual who enjoys working with people and managing details in a fast‑paced environment.

Hourly rate: $32.49

What you will be doing
Recruitment and Hiring

Coordinate and manage the recruitment process from job posting through to hire

Present qualified candidates to hiring managers for final selection

Partner with leaders to understand hiring needs and support timely staffing

Track candidate progress and maintain accurate records in recruitment system (SmartRecruiters)

Pre-Hire and Onboarding

Manage the pre‑hire process including background checks, offers and system entry

Coordinate and support new hire orientation, ensuring a welcoming and organized first day experience

Serve as point of contact for candidates and new hires throughout the onboarding

Internal Mobility Support

Support employees through internal and temporary transfer program

Provide clear guidance on eligibility, timeliness and application steps

Maintain accurate tracking and documentation

System, Reporting & Administration

Maintain recruitment systems and ensure data accuracy

Support reporting on recruitment, turnover and hiring activity

Ensure processes align with company standards, policies and applicable laws

Utilize recruitment and assessment platforms effectively, supporting hiring managers as needed

Ensure that all administration of recruitment and retention standards are met in alignment with Brand Standards

Employer Branding & Community Engagement

Support recruitment marketing efforts through social media and community outreach

Assist in promoting the hotel as an employer of choice

Participate in job fairs, school partnership and local recruitment initiatives

General People & Culture Support

Provide administrative support across People and Culture functions as needed

Respond to employee and candidate inquiries in a timely and professional manner

Support engagement initiatives and participate in hotel committees

Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.

Qualifications
Your experience and skills include

Strong organizational skills with attention to detail and follow‑through

Ability to manage multiple priorities in a fast‑paced environment

Strong interpersonal skills with the ability to build relationships at all levels

Service‑oriented mindset with a focus on candidate and employee experience

Ability to work independently and collaboratively with a team

Strong computer skills including Microsoft Office and recruitment systems

Comfortable learning and navigating multiple systems and platforms

Professional, approachable and able to maintain confidentiality at all times

Flexible and adaptable to changing business needs

Strong problem‑solving skills and initiative

Must be able to speak, read, write and understand the English language

Requires excellent communication skills, both verbal and written

Ability to create a community that supports a collaborative environment

Strong relationship builder

Multicultural awareness and ability to work with communities and people from diverse backgrounds

Self‑motivated and energetic

Highly responsible

Self‑confident and able to communicate easily with all levels of an organization from line colleagues to executives

Experience

Previous experience in Human Resources, recruitment or administrative support preferred

Prior hospitality experience is desirable

Previous experience in Talent Acquisition is a strong asset

Experience supporting high volume or fast‑paced environments is a plus

Comfortable working with systems and technology (experience ATS platforms such as SmartRecruiters preferred)

Education

Degree in Human Resources or previous experience in People & Culture (Human Resources) is an asset

Additional Information
All candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This position does not offer sponsorship of work visas. Resumes submitted that do not fulfill these requirements will not be considered.

Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

#J-18808-Ljbffr