Senior Major Incident Manager — Healthcare, 24x7

Mass General Brigham is seeking a Major Incident Manager in Somerville, Massachusetts. The successful candidate will lead rapid response efforts to restore essential systems within our healthcare environment. Responsibilities include coordinating teams during major incidents, documenting processes, and producing insights to improve future responses. A BS/BA degree is required, along with at least 5 years of experience in IT operations or incident management. The role offers a hybrid work model including onsite and remote days.
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