COO Solutions Technology - Automation Hub Lead
Citi, Jersey City, NJ, United States
Overview
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first‑class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well‑rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride.
Automation Hub Lead
The Automation Hub Lead is a senior‑management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive application systems analysis and programming activities.
Responsibilities
Manage and develop multiple teams of professionals to accomplish established goals, conduct personnel duties for the team (performance evaluations, hiring, disciplinary actions), and ensure team adheres to best practices and process. Develop vision for the team around roles and responsibilities, and structure the team to maximize impact, efficient use of resources, and alignment to business structures.
Prepare and present regular team/project reviews to senior management and business leaders.
Drive the design and development of system architecture, work with end‑users of the systems, and enhance the quality of deliverables. Ensure staff follows Citi documented policy and procedures, and maintain desktop procedures and supporting documentation for filings in a current and comprehensive manner.
Monitor and manage approach and results, budgeting, planning, policy formation, and contribute to future strategy of the area(s).
Ensure change is managed with appropriate controls, documentation, and approvals, including implementation of new and revised regulatory reporting requirements.
Research and resolve issues, provide recommendations, and elevate to senior management as needed.
Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit‑to‑operate for new applications.
Lead and deliver local staff forums, present global, regional, and location news and updates to engage the team in the organization’s progress.
Contribute to defining and implementing best practices and processes for the department, ensuring transparency and consistency across teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to the policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications
15+ years of relevant experience.
8-10+ years of managerial experience.
PMP Certification, MBA, specific business licenses and other.
Experience with financial products.
Working knowledge of industry and competitors’ products and services.
Advanced knowledge of strategic direction of the function within relevant part of the business.
Proficient computer skills with a focus on Microsoft Office applications.
Demonstrated leadership, management, and development skills.
Education
Bachelor’s degree/University degree or equivalent experience.
Master’s degree preferred.
Compensation & Benefits
Primary location: Jersey City, New Jersey, United States.
Full time salary range: $170,000.00 - $300,000.00.
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Equal Opportunity Employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first‑class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well‑rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride.
Automation Hub Lead
The Automation Hub Lead is a senior‑management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive application systems analysis and programming activities.
Responsibilities
Manage and develop multiple teams of professionals to accomplish established goals, conduct personnel duties for the team (performance evaluations, hiring, disciplinary actions), and ensure team adheres to best practices and process. Develop vision for the team around roles and responsibilities, and structure the team to maximize impact, efficient use of resources, and alignment to business structures.
Prepare and present regular team/project reviews to senior management and business leaders.
Drive the design and development of system architecture, work with end‑users of the systems, and enhance the quality of deliverables. Ensure staff follows Citi documented policy and procedures, and maintain desktop procedures and supporting documentation for filings in a current and comprehensive manner.
Monitor and manage approach and results, budgeting, planning, policy formation, and contribute to future strategy of the area(s).
Ensure change is managed with appropriate controls, documentation, and approvals, including implementation of new and revised regulatory reporting requirements.
Research and resolve issues, provide recommendations, and elevate to senior management as needed.
Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit‑to‑operate for new applications.
Lead and deliver local staff forums, present global, regional, and location news and updates to engage the team in the organization’s progress.
Contribute to defining and implementing best practices and processes for the department, ensuring transparency and consistency across teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to the policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications
15+ years of relevant experience.
8-10+ years of managerial experience.
PMP Certification, MBA, specific business licenses and other.
Experience with financial products.
Working knowledge of industry and competitors’ products and services.
Advanced knowledge of strategic direction of the function within relevant part of the business.
Proficient computer skills with a focus on Microsoft Office applications.
Demonstrated leadership, management, and development skills.
Education
Bachelor’s degree/University degree or equivalent experience.
Master’s degree preferred.
Compensation & Benefits
Primary location: Jersey City, New Jersey, United States.
Full time salary range: $170,000.00 - $300,000.00.
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Equal Opportunity Employer
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr