COO Solutions Technology - RPA/APA Lead
Citi, Jersey City, NJ, United States
RPA/APA Lead
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. Our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first‑class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well‑rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Responsibilities
Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g., performance evaluations, hiring and disciplinary actions)
Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Ensure essential procedures are followed and contribute to defining standards
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
Recommended Qualifications
10+ years of relevant experience
Experience in applications development
Experience in management
Experience managing global technology teams
Working knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Education
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Job Family Group
Technology
Job Family
Applications Development
Time Type
Full time
Primary Location
Jersey City, New Jersey, United States
Salary Range
$176,720.00 – $265,080.00
Benefits
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Anticipated Posting Close Date
Apr 29, 2026
Equal Opportunity Employer Statement
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. Our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first‑class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well‑rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Responsibilities
Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g., performance evaluations, hiring and disciplinary actions)
Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Ensure essential procedures are followed and contribute to defining standards
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
Recommended Qualifications
10+ years of relevant experience
Experience in applications development
Experience in management
Experience managing global technology teams
Working knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Education
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Job Family Group
Technology
Job Family
Applications Development
Time Type
Full time
Primary Location
Jersey City, New Jersey, United States
Salary Range
$176,720.00 – $265,080.00
Benefits
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Anticipated Posting Close Date
Apr 29, 2026
Equal Opportunity Employer Statement
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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