HR Operations Coordinator
Destination Madison, Madison, WI, United States
Overview
The
HR & Operations Coordinator
plays a key role in supporting the human resources and operational functions of Destination Madison. This position assists with recruitment, employee management, benefits administration, and general office administration that enable a positive employee experience. The ideal candidate is detail‑oriented, collaborative, technologically adept, and demonstrates a strong commitment to confidentiality and accuracy.
About Us
Destination Madison is dedicated to creating economic impact through tourism. We are people with a passion for the amazing community and Madison’s story. We welcome others to experience our energy and strive to inspire a love for Madison. The effects of Madison’s tourism industry benefit residents in Dane County in key areas including jobs, community services and quality of life. Destination Madison promotes Madison to new and repeat visitors, attracts events to the community, and strengthens the local hospitality industry through advocacy and partner support.
Primary Duties and Responsibilities
Coordinate the talent acquisition process, including managing job postings, conducting phone screens, scheduling interviews and representing Destination Madison as primary contact for applicant communication
Facilitate new hire onboarding process – coordinating schedules, preparing paperwork, delivering orientation content and collaborating with internal departments to deliver an exceptional employee experience
Serve as the primary administrator for the HRIS/timekeeping system and maintain accurate employee data in compliance with applicable legal and organizational requirements
Support payroll processing as backup to Accounting as needed
Assist with benefits administration, including employee enrollment, changes and communication with service providers
Help maintain a well‑functioning office environment by leading communication with facility vendors, ordering supplies, coordinating org‑wide activities, assisting with meeting setup and providing regular support to facilitate office visitors
Support various employee culture initiatives such as staff recognition, internal committees and employee event coordination
Complete other duties and projects as assigned
Desired Education and Experience
Bachelor’s degree in Human Resources or a closely related field and 1-2 years of related work experience, or an equivalent combination of education and experience
Knowledge of HR practices, employment law, payroll processes, and benefits administration
Prior experience with HR software, Microsoft Office, and other digital systems
Skills and Abilities Required
Effective communication skills across a variety of settings, audiences, and channels
Strong commitment to detail, quality and accuracy with the ability to handle and maintain confidential information
Excellent organizational and time management skills, with the ability to prioritize commitments and manage multiple deadlines
Ability to learn through experimentation and willingness to take on challenges of unfamiliar tasks or new assignments
Brings a continuous improvement mindset and looks for opportunities to optimize processes for effective workflows
Primarily perform work in our downtown Madison office, with flexibility to adjust schedule based on job duties and on current organizational policies
Work with frequent interruption and sit for long periods of time. Lift and/or move up to 10 pounds and occasionally move up to 25 pounds
Evening and weekend work may be required for events and organization functions
Work Environment & Job Specifications
The work environment and job specifications listed below are representative of those that must be met by an employee, with or without reasonable accommodation, to successfully perform the essential functions of this job.
Compensation & Benefits
The expected pay range for this position is $23.00 to $25.00 per hour, commensurate with experience. A comprehensive benefits package is offered to all full‑time team members. More information is available on our Careers page: www.visitmadison.com/jobs
Destination Madison is an Equal Opportunity/Affirmative Action Employer
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The
HR & Operations Coordinator
plays a key role in supporting the human resources and operational functions of Destination Madison. This position assists with recruitment, employee management, benefits administration, and general office administration that enable a positive employee experience. The ideal candidate is detail‑oriented, collaborative, technologically adept, and demonstrates a strong commitment to confidentiality and accuracy.
About Us
Destination Madison is dedicated to creating economic impact through tourism. We are people with a passion for the amazing community and Madison’s story. We welcome others to experience our energy and strive to inspire a love for Madison. The effects of Madison’s tourism industry benefit residents in Dane County in key areas including jobs, community services and quality of life. Destination Madison promotes Madison to new and repeat visitors, attracts events to the community, and strengthens the local hospitality industry through advocacy and partner support.
Primary Duties and Responsibilities
Coordinate the talent acquisition process, including managing job postings, conducting phone screens, scheduling interviews and representing Destination Madison as primary contact for applicant communication
Facilitate new hire onboarding process – coordinating schedules, preparing paperwork, delivering orientation content and collaborating with internal departments to deliver an exceptional employee experience
Serve as the primary administrator for the HRIS/timekeeping system and maintain accurate employee data in compliance with applicable legal and organizational requirements
Support payroll processing as backup to Accounting as needed
Assist with benefits administration, including employee enrollment, changes and communication with service providers
Help maintain a well‑functioning office environment by leading communication with facility vendors, ordering supplies, coordinating org‑wide activities, assisting with meeting setup and providing regular support to facilitate office visitors
Support various employee culture initiatives such as staff recognition, internal committees and employee event coordination
Complete other duties and projects as assigned
Desired Education and Experience
Bachelor’s degree in Human Resources or a closely related field and 1-2 years of related work experience, or an equivalent combination of education and experience
Knowledge of HR practices, employment law, payroll processes, and benefits administration
Prior experience with HR software, Microsoft Office, and other digital systems
Skills and Abilities Required
Effective communication skills across a variety of settings, audiences, and channels
Strong commitment to detail, quality and accuracy with the ability to handle and maintain confidential information
Excellent organizational and time management skills, with the ability to prioritize commitments and manage multiple deadlines
Ability to learn through experimentation and willingness to take on challenges of unfamiliar tasks or new assignments
Brings a continuous improvement mindset and looks for opportunities to optimize processes for effective workflows
Primarily perform work in our downtown Madison office, with flexibility to adjust schedule based on job duties and on current organizational policies
Work with frequent interruption and sit for long periods of time. Lift and/or move up to 10 pounds and occasionally move up to 25 pounds
Evening and weekend work may be required for events and organization functions
Work Environment & Job Specifications
The work environment and job specifications listed below are representative of those that must be met by an employee, with or without reasonable accommodation, to successfully perform the essential functions of this job.
Compensation & Benefits
The expected pay range for this position is $23.00 to $25.00 per hour, commensurate with experience. A comprehensive benefits package is offered to all full‑time team members. More information is available on our Careers page: www.visitmadison.com/jobs
Destination Madison is an Equal Opportunity/Affirmative Action Employer
#J-18808-Ljbffr