Dynamic Utility Billing & Customer Service Specialist

The City of Concord is looking for a dedicated Customer Service representative for the Utility Billing Division. This role involves managing customer inquiries and complaints, handling billing issues, and maintaining effective communication with the public as well as support staff. The position offers a competitive hourly salary and an excellent benefits package, including health insurance, paid family leave, and retirement plans. Join a team that values your contribution toward serving the Concord community.
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