Human Resources Generalist
Central Arizona Shelter Services, Inc., Phoenix, AZ, United States
Description
“Looking for an HR role where you can actually make an impact, not just process paperwork?”
Human Resources Generalist
Central Arizona Shelter Services (CASS) – Phoenix, AZ
About Us
At Central Arizona Shelter Services (CASS), we do more than provide shelter. We create pathways to stability for thousands of individuals and families each year across our single adult, family, and senior shelter programs.
Our work is fast-paced, people-centered, and deeply meaningful. If you’re looking for a role where you can make a real impact while building strong HR practices across a growing organization, this is it.
The Opportunity
We’re looking for an
HR Generalist
who can operate with both
structure and flexibility . This role supports employees and leaders across multiple shelter sites and our administrative office.
You’ll be involved in everything from recruiting and onboarding to employee relations, training, and process improvement. You’ll also play a key role in keeping operations organized and moving forward in a dynamic environment.
This is an
exempt, hands-on role
for someone who is comfortable balancing priorities, solving problems in real time, and building trust across all levels of the organization.
What You’ll Do
Manage
full-cycle recruiting
using Paylocity, including job postings, candidate communication, and offer coordination
Lead
onboarding and pre-boarding processes
to
create a strong new hire experience
Serve as a
first point of contact for employee relations , addressing concerns and escalating when appropriate
Support
payroll, timekeeping, and benefits administration
in Paylocity
Track employee data, assets, and key assignments
to ensure accountability
Partner with managers on
performance management, coaching, and development plans
Monitor and follow up on
training compliance across multiple sites
Create
employee communications
including newsletters, announcements, and recognition materials
Support employee engagement
initiatives and internal projects
Assist with administrative operations including
supply tracking, badge creation, and front office support
Lead or support
process improvements
to increase efficiency and consistency across HR functions
Coordinate structured
knowledge transfer and transition processes
during employee separations
Why Join CASS
Be part of a mission-driven organization making a direct impact in the community
Work alongside leaders who are committed to improving systems, processes, and employee experience
Gain exposure to a wide range of HR functions across multiple sites
Opportunity to help shape and strengthen HR practices in a growing organization
Work Environment
This is an on-site role supporting multiple locations and an administrative office. The position requires regular interaction with employees and leaders and the ability to move between sites as needed.
What You Bring
Bachelor's Degree in Human Resources or Business Administration
3-5 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management
Strong project management and organizational skills with the ability to manage multiple priorities
Experience working in
multi-site or fast-paced environments
Ability to build trust, navigate employee concerns, and maintain confidentiality
Strong communication skills and attention to detail
Comfort working in an environment where priorities can shift quickly
Preferred
HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)
PMP or similar project management certification
5–7 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management
Experience in nonprofit or human services organizations
Bilingual
Notary
#J-18808-Ljbffr
“Looking for an HR role where you can actually make an impact, not just process paperwork?”
Human Resources Generalist
Central Arizona Shelter Services (CASS) – Phoenix, AZ
About Us
At Central Arizona Shelter Services (CASS), we do more than provide shelter. We create pathways to stability for thousands of individuals and families each year across our single adult, family, and senior shelter programs.
Our work is fast-paced, people-centered, and deeply meaningful. If you’re looking for a role where you can make a real impact while building strong HR practices across a growing organization, this is it.
The Opportunity
We’re looking for an
HR Generalist
who can operate with both
structure and flexibility . This role supports employees and leaders across multiple shelter sites and our administrative office.
You’ll be involved in everything from recruiting and onboarding to employee relations, training, and process improvement. You’ll also play a key role in keeping operations organized and moving forward in a dynamic environment.
This is an
exempt, hands-on role
for someone who is comfortable balancing priorities, solving problems in real time, and building trust across all levels of the organization.
What You’ll Do
Manage
full-cycle recruiting
using Paylocity, including job postings, candidate communication, and offer coordination
Lead
onboarding and pre-boarding processes
to
create a strong new hire experience
Serve as a
first point of contact for employee relations , addressing concerns and escalating when appropriate
Support
payroll, timekeeping, and benefits administration
in Paylocity
Track employee data, assets, and key assignments
to ensure accountability
Partner with managers on
performance management, coaching, and development plans
Monitor and follow up on
training compliance across multiple sites
Create
employee communications
including newsletters, announcements, and recognition materials
Support employee engagement
initiatives and internal projects
Assist with administrative operations including
supply tracking, badge creation, and front office support
Lead or support
process improvements
to increase efficiency and consistency across HR functions
Coordinate structured
knowledge transfer and transition processes
during employee separations
Why Join CASS
Be part of a mission-driven organization making a direct impact in the community
Work alongside leaders who are committed to improving systems, processes, and employee experience
Gain exposure to a wide range of HR functions across multiple sites
Opportunity to help shape and strengthen HR practices in a growing organization
Work Environment
This is an on-site role supporting multiple locations and an administrative office. The position requires regular interaction with employees and leaders and the ability to move between sites as needed.
What You Bring
Bachelor's Degree in Human Resources or Business Administration
3-5 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management
Strong project management and organizational skills with the ability to manage multiple priorities
Experience working in
multi-site or fast-paced environments
Ability to build trust, navigate employee concerns, and maintain confidentiality
Strong communication skills and attention to detail
Comfort working in an environment where priorities can shift quickly
Preferred
HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)
PMP or similar project management certification
5–7 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management
Experience in nonprofit or human services organizations
Bilingual
Notary
#J-18808-Ljbffr