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Human Resources Generalist

Central Arizona Shelter Services, Phoenix, AZ, United States


Human Resources Generalist
Central Arizona Shelter Services (CASS) – Phoenix, AZ

About Us
At Central Arizona Shelter Services (CASS), we do more than provide shelter. We create pathways to stability for thousands of individuals and families each year across our single adult, family, and senior shelter programs.

Our work is fast-paced, people-centered, and deeply meaningful. If you’re looking for a role where you can make a real impact while building strong HR practices across a growing organization, this is it.

The Opportunity
We’re looking for an

HR Generalist

who can operate with both

structure and flexibility . This role supports employees and leaders across multiple shelter sites and our administrative office.

You’ll be involved in everything from recruiting and onboarding to employee relations, training, and process improvement. You’ll also play a key role in keeping operations organized and moving forward in a dynamic environment.

This is an

exempt, hands-on role

for someone who is comfortable balancing priorities, solving problems in real time, and building trust across all levels of the organization.

What You’ll Do

Manage

full-cycle recruiting

using Paylocity, including job postings, candidate communication, and offer coordination

Lead

onboarding and pre-boarding processes

to

create a strong new hire experience

Serve as a

first point of contact for employee relations , addressing concerns and escalating when appropriate

Support

payroll, timekeeping, and benefits administration

in Paylocity

Track employee data, assets, and key assignments

to ensure accountability

Partner with managers on

performance management, coaching, and development plans

Monitor and follow up on

training compliance across multiple sites

Create

employee communications

including newsletters, announcements, and recognition materials

Support employee engagement

initiatives and internal projects

Assist with administrative operations including

supply tracking, badge creation, and front office support

Lead or support

process improvements

to increase efficiency and consistency across HR functions

Coordinate structured

knowledge transfer and transition processes

during employee separations

Why Join CASS

Be part of a mission-driven organization making a direct impact in the community

Work alongside leaders who are committed to improving systems, processes, and employee experience

Gain exposure to a wide range of HR functions across multiple sites

Opportunity to help shape and strengthen HR practices in a growing organization

Work Environment
This is an on-site role supporting multiple locations and an administrative office. The position requires regular interaction with employees and leaders and the ability to move between sites as needed.

What You Bring

Bachelor’s Degree in Human Resources or Business Administration

3-5 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management

Strong project management and organizational skills with the ability to manage multiple priorities

Experience working in

multi-site or fast-paced environments

Ability to build trust, navigate employee concerns, and maintain confidentiality

Strong communication skills and attention to detail

Comfort working in an environment where priorities can shift quickly

Preferred

HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR)

PMP or similar project management certification

5–7 years of progressively responsible experience in human resources, compliance, quality improvement, or nonprofit contract management

Experience in nonprofit or human services organizations

Bilingual

Notary

Salary
Salary: $60,000 – $73,000 annually

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