Candidate Relationship Manager

Are you passionate about relationship‑building and helping nurses thrive while on assignment?

We’re looking for a Candidate Relationship Manager to support our travel healthcare professionals (HCPs) after placement and throughout their assignment lifecycle. This role is ideal for someone who enjoys being the go‑to support person, solving problems, and building long‑term relationships.

As a Candidate Relationship Manager, you’ll be the primary point of contact for healthcare professionals once they’re on assignment. Your focus will be on proactive support, issue resolution, and retention - helping ensure assignments run smoothly and setting up successful extensions or redeployments.

This is a relationship‑driven, retention‑focused role.

What You’ll Be Doing:

Supporting HCPs on Assignment

Serve as the main point of contact for travel HCPs post‑placement

Conduct regular check‑ins by phone, text, and email

Advocate for HCPs and elevate issues when needed

Driving Retention & Extensions

Track assignment end dates and initiate extension conversations 4–6 weeks out

Identify HCPs open to extensions or rebooking

Partner with recruiters to coordinate extensions and resubmissions

Work closely with recruiting, credentialing, and compliance teams

Maintain accurate records and notes in the ATS/CRM

Spot trends that impact HCP satisfaction and retention

Requirements:

1–3 years of experience in healthcare staffing, account management, care coordination, or customer success

Strong verbal communication and relationship‑building skills

High attention to detail and comfort managing multiple relationships

Ability to handle sensitive conversations and problem‑solve effectively

Nice to Have

Experience in travel nursing or allied healthcare staffing

Familiarity with ATS/CRM systems

Background in retention, client success, or account management

Pluto Healthcare Is an Equal Opportunity Employer (EEO) and welcomes all to apply.
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