Senior Manager, Workforce Optimization & Analytics

GEICO is looking for a Senior Manager of Workforce Management in Fredericksburg, VA. This role entails leading a team to optimize workforce management solutions including forecasting, scheduling, and real-time management. The ideal candidate has 5+ years of workforce management experience and strong knowledge of NICE WFM and AWS Connect. A competitive salary ranging from $108,000 to $169,000 is offered, along with a hybrid work schedule. Candidates are expected to have a Bachelor's degree in a relevant field and strong analytical skills.
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