Frontline Tech Adoption & Experience Analyst

Help at Home is seeking an Analyst, Workforce Experience and Technology Adoption in Springfield, Illinois. This role focuses on understanding how caregivers use technology and identifying barriers to adoption. The Analyst will leverage user feedback and behavioral science to drive improvements. Candidates should have 2+ years of experience in UX research or related fields and a strong analytical skillset. A commitment to enhancing frontline team experiences and effective collaboration across functions is essential.
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