Frontline Tech Adoption & Experience Analyst

Help at Home is looking for an Analyst, Workforce Experience and Technology Adoption in Montgomery, Alabama. This role involves studying how caregivers utilize technology, uncovering barriers to adoption, and turning insights into actionable solutions. Responsibilities include defining key adoption metrics, conducting UX research, and recommending improvements to workflows. Ideal candidates will have over 2 years of relevant experience and strong analytical skills. This role contributes significantly to enhancing the frontline workforce's experience and efficiency throughout the organization.
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