Frontline IT Support Specialist

Tata Consultancy Services is looking for an L1 Technical Support Engineer in Bloomington, Minnesota. The role involves providing first-line troubleshooting for hardware, software, and network issues via phone, email, or chat. The ideal candidate will have strong customer support skills, experience in a help desk environment, and sound technical knowledge in IT systems. Responsibilities include logging incidents, guiding users, and maintaining communication for satisfactory service. This position offers an annual salary range of $60,000-$80,000 and various benefits.
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