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Clinical EMR Configuration Analyst

NTT DATA North America, Franklin, TN, United States


Clinical EMR Configuration Analyst
Franklin, TN – 26-00846

NTT DATA’s Client is seeking a Clinical EMR Configuration Analyst with strong clinical systems experience to support EMR configuration, QA, and conversion workflows, with a focus on WellSky implementations. This role will play a key part in supporting system conversions, ensuring configuration accuracy, and collaborating across clinical, technical, and operational teams. The ideal candidate brings solid troubleshooting skills, strong communication, and the ability to think critically in fast-paced, Agile environments.

ref:369980

Key Responsibilities

Support EMR configuration activities with a focus on clinical workflows and system optimization

Participate in and support conversions to WellSky, including configuration validation and quality assurance

Assist with QA testing, defect tracking, and validation of system changes to ensure clinical and operational requirements are met

Troubleshoot configuration issues, identify root causes, and collaborate with stakeholders to resolve them

Work closely with clinical, technical, and operational teams to understand requirements and translate them into system configurations

Utilize Azure DevOps to manage work items, bugs, and testing documentation

Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and contribute to iterative improvement

Document configuration decisions, workflows, and testing outcomes clearly and accurately

Provide clear and professional communication to internal teams and leadership on status, risks, and issues

Required Qualifications

Experience with clinical EMR configuration in a healthcare environment

Experience supporting WellSky EMR (preferred)

Strong troubleshooting and problem-solving skills

Excellent written and verbal communication skills

Demonstrated critical thinking and attention to detail

Working knowledge of Azure DevOps

Experience working in Agile development or support environments

Preferred Qualifications

Hands‑on experience with EMR conversions or implementations

Experience supporting clinical workflows (e.g., nursing, therapy, home health, hospice)

Prior involvement in QA, testing, or validation activities for healthcare systems

Work Environment & Expectations

Hybrid role requiring on‑site presence at least 3 days per week

Collaborative, cross‑functional team environment

Opportunity to contribute meaningfully to EMR conversions and system quality initiatives

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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