Patient Care Specialist
Sentara Health, Hampton, VA, United States
Job Overview
Sentara Medical Group Family Internal Medicine Careplex West Office is hiring a
Full‑Time Patient Care Specialist
in Hampton, VA.
Location: Hampton, VA
Shift: Monday‑Friday, Dayshift. No nights, holidays, or weekends.
Responsibilities
Provide non‑clinical support within the physician's office.
Ensure an excellent patient experience by performing complex administrative tasks.
Answer telephone calls, schedule appointments, and respond to patient questions.
Collaborate with team members to deliver high quality care.
Education
HS Diploma.
Associate level degree or higher is considered in lieu of required experience.
Experience
3 years of customer service experience required.
1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third‑party payers.
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401(k)/403(b) with employer match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus potential when eligible
Equal Opportunity Employer
Sentara Health is an equal opportunity employer and prides itself on diversity, inclusion, and belonging. The workforce reflects the communities served. This is a tobacco‑free environment.
Remote Work
Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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Sentara Medical Group Family Internal Medicine Careplex West Office is hiring a
Full‑Time Patient Care Specialist
in Hampton, VA.
Location: Hampton, VA
Shift: Monday‑Friday, Dayshift. No nights, holidays, or weekends.
Responsibilities
Provide non‑clinical support within the physician's office.
Ensure an excellent patient experience by performing complex administrative tasks.
Answer telephone calls, schedule appointments, and respond to patient questions.
Collaborate with team members to deliver high quality care.
Education
HS Diploma.
Associate level degree or higher is considered in lieu of required experience.
Experience
3 years of customer service experience required.
1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third‑party payers.
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401(k)/403(b) with employer match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus potential when eligible
Equal Opportunity Employer
Sentara Health is an equal opportunity employer and prides itself on diversity, inclusion, and belonging. The workforce reflects the communities served. This is a tobacco‑free environment.
Remote Work
Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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