Epic Analyst Home Health & Hospice
TEKsystems, Charlotte, NC, United States
Job Description
Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non‑Epic application support and troubleshooting for integrated third‑party applications. Serves as a liaison between TSG groups, clients, and vendors. Conducts advanced analysis of Epic application design including planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership, and clients. Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised with extensive latitude for independent judgement. Adheres to departmental policies and procedures. Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans, and conducts detailed design sessions, analysis of client business needs, and develops reference materials for supported applications. Acts as a liaison between Epic modules, a professional mentor, and an advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process, including reporting changes, internal and external communications, contingency planning, support of the change event, and post‑change reporting.
Skills & Qualifications
High school diploma or equivalent required; Associates/Bachelor’s degree in computer science, information systems, healthcare, business, or equivalent experience required.
Self‑initiated team player able to work under minimal supervision with strong organizational, problem‑solving, and analytical skills.
Can work both independently and as part of a team and facilitate a positive, collaborative work environment.
Mentor teammates to foster skill development.
Flexible and capable of prioritizing multiple projects and meeting deadlines.
Effective communication skills (oral, written, and presentation).
Ability to collaborate with clients and vendors.
Primary business hours Monday‑Friday, including some weekends, holidays; will require after‑hours on‑call coverage.
Occasional travel required.
Experience Level
Expert Level
Job Type & Location
Permanent position based out of Charlotte, NC. Fully remote.
Pay and Benefits
The pay range for this position is $100,000.00 – $115,000.00 per year. Comprehensive medical, dental, and vision benefits. Employer‑funded pension plan vested after five years (voluntary 403B). Paid time off accrued from day one. On‑site fitness studios and discounts to wellness centers. Access to health and wellness app, Virgin Pulse. Discounts on childcare. Continued education and training.
Application Deadline
This position is anticipated to close on May 1, 2026.
Equal Opportunity Employer Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non‑Epic application support and troubleshooting for integrated third‑party applications. Serves as a liaison between TSG groups, clients, and vendors. Conducts advanced analysis of Epic application design including planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership, and clients. Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised with extensive latitude for independent judgement. Adheres to departmental policies and procedures. Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans, and conducts detailed design sessions, analysis of client business needs, and develops reference materials for supported applications. Acts as a liaison between Epic modules, a professional mentor, and an advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process, including reporting changes, internal and external communications, contingency planning, support of the change event, and post‑change reporting.
Skills & Qualifications
High school diploma or equivalent required; Associates/Bachelor’s degree in computer science, information systems, healthcare, business, or equivalent experience required.
Self‑initiated team player able to work under minimal supervision with strong organizational, problem‑solving, and analytical skills.
Can work both independently and as part of a team and facilitate a positive, collaborative work environment.
Mentor teammates to foster skill development.
Flexible and capable of prioritizing multiple projects and meeting deadlines.
Effective communication skills (oral, written, and presentation).
Ability to collaborate with clients and vendors.
Primary business hours Monday‑Friday, including some weekends, holidays; will require after‑hours on‑call coverage.
Occasional travel required.
Experience Level
Expert Level
Job Type & Location
Permanent position based out of Charlotte, NC. Fully remote.
Pay and Benefits
The pay range for this position is $100,000.00 – $115,000.00 per year. Comprehensive medical, dental, and vision benefits. Employer‑funded pension plan vested after five years (voluntary 403B). Paid time off accrued from day one. On‑site fitness studios and discounts to wellness centers. Access to health and wellness app, Virgin Pulse. Discounts on childcare. Continued education and training.
Application Deadline
This position is anticipated to close on May 1, 2026.
Equal Opportunity Employer Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr