Collections Representative
Russell Tobin, Hales Corners, WI, United States
Overview
Job Title:
Collection Specialist/Collector
Pay Rate:
$20/hr
Duration:
07+ Months, Possible Contract to hire
Note:
Schedule:
8am-5pm (4 days per week) and 10am-7pm (1-day per week)
Target Start Date:
ASAP
Responsibilities
Contact delinquent loan customers daily by telephone via the auto-dialer or by dialing directly to resolve delinquency issues.
Triage inbound calls: handle collection calls or transfer customers to specialty areas within the department/bank as appropriate.
Document all conversations, information, and account changes in the system to ensure a complete and accurate record of the delinquency or its resolution.
Collect delinquent accounts in accordance with department and compliance standards.
Meet department goals for delinquency resolution by contacting and resolving the greatest number of customer issues to reduce bank risk.
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Job Title:
Collection Specialist/Collector
Pay Rate:
$20/hr
Duration:
07+ Months, Possible Contract to hire
Note:
Schedule:
8am-5pm (4 days per week) and 10am-7pm (1-day per week)
Target Start Date:
ASAP
Responsibilities
Contact delinquent loan customers daily by telephone via the auto-dialer or by dialing directly to resolve delinquency issues.
Triage inbound calls: handle collection calls or transfer customers to specialty areas within the department/bank as appropriate.
Document all conversations, information, and account changes in the system to ensure a complete and accurate record of the delinquency or its resolution.
Collect delinquent accounts in accordance with department and compliance standards.
Meet department goals for delinquency resolution by contacting and resolving the greatest number of customer issues to reduce bank risk.
#J-18808-Ljbffr