Care Coordinator (Talladega Outpatient)
AltaPointe Health Systems, Talladega, AL, United States
Primary Job Functions
Demonstrates the ability to assess the consumer’s needs and strengths utilizing the CANS
Identifies goals and plans for appropriate services based on the CANS
Develops Individualized Service Plan (ISP) within 30 days of first face‑to‑face
Provides appropriate linkage to community resources
Provides ongoing monitoring of consumers’ progress and needs as assessed in the CANS
Advocates on behalf of the consumers to secure community resources
Effectively collaborates with the treatment team members and outside sources in the delivery of care coordination
Evaluates the consumer for discharge planning
Effectively demonstrates the application of child/adolescent specific competencies
Supervision and Consultation
Seeks clinical supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance knowledge and skills
Clinical Record Keeping
Documents in a timely fashion per AltaPointe policy
Documents appropriate, complete, and comprehensive CANS assessments
Documents measurable and specific goals in the individualized service plan
Documents in a clear and concise manner: types of consumer problems, ISP goals addressed, and services provided
Documents case disposition, case closings, follow‑up and referrals
Documents legibly
Courteous and Respectful Attitudes Toward Consumers, Visitors and Co‑workers
Treats consumers with care, dignity and compassion
Respects consumer’s privacy and confidentiality
Is pleasant and cooperative with others
Assists consumers and visitors as needed
Personal values don’t inhibit ability to relate and care for others
Is sensitive to the consumer’s needs, expectations and individual differences
Is gentle and calm to consumers and families
Case Load Management
Effectively manages caseload based on consumer needs
Meets AltaPointe productivity standards
Administrative and Other Related Duties as Assigned
Actively participates in Performance Improvement activities
Actively participates in AltaPointe committees as required
Completes assigned tasks in a timely manner
Follows AltaPointe policies and procedures
Attends required in‑service training and other workshops
Qualifications
Bachelor’s degree in a human services related field or social work program. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record. Knowledge in child/adolescent specialty, outlined below, to be attained within six (6) months of employment.
Knowledge of psychiatric disorders in the child/adolescent population
Basic knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
Knowledge of intellectual and developmental disabilities in the child/adolescent population
Basic knowledge of behavior management and parenting issues
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as non‑violent crisis intervention practice
Knowledge of effects of trauma including physical/sexual/emotional abuse and neglect issues
Knowledge of available community resources
Certified by the Alabama State Department of Mental Health to provide child/adolescent care coordination
Certified to administer the CANS (Child and Adolescent Needs and Strengths Assessment)
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Demonstrates the ability to assess the consumer’s needs and strengths utilizing the CANS
Identifies goals and plans for appropriate services based on the CANS
Develops Individualized Service Plan (ISP) within 30 days of first face‑to‑face
Provides appropriate linkage to community resources
Provides ongoing monitoring of consumers’ progress and needs as assessed in the CANS
Advocates on behalf of the consumers to secure community resources
Effectively collaborates with the treatment team members and outside sources in the delivery of care coordination
Evaluates the consumer for discharge planning
Effectively demonstrates the application of child/adolescent specific competencies
Supervision and Consultation
Seeks clinical supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance knowledge and skills
Clinical Record Keeping
Documents in a timely fashion per AltaPointe policy
Documents appropriate, complete, and comprehensive CANS assessments
Documents measurable and specific goals in the individualized service plan
Documents in a clear and concise manner: types of consumer problems, ISP goals addressed, and services provided
Documents case disposition, case closings, follow‑up and referrals
Documents legibly
Courteous and Respectful Attitudes Toward Consumers, Visitors and Co‑workers
Treats consumers with care, dignity and compassion
Respects consumer’s privacy and confidentiality
Is pleasant and cooperative with others
Assists consumers and visitors as needed
Personal values don’t inhibit ability to relate and care for others
Is sensitive to the consumer’s needs, expectations and individual differences
Is gentle and calm to consumers and families
Case Load Management
Effectively manages caseload based on consumer needs
Meets AltaPointe productivity standards
Administrative and Other Related Duties as Assigned
Actively participates in Performance Improvement activities
Actively participates in AltaPointe committees as required
Completes assigned tasks in a timely manner
Follows AltaPointe policies and procedures
Attends required in‑service training and other workshops
Qualifications
Bachelor’s degree in a human services related field or social work program. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record. Knowledge in child/adolescent specialty, outlined below, to be attained within six (6) months of employment.
Knowledge of psychiatric disorders in the child/adolescent population
Basic knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
Knowledge of intellectual and developmental disabilities in the child/adolescent population
Basic knowledge of behavior management and parenting issues
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as non‑violent crisis intervention practice
Knowledge of effects of trauma including physical/sexual/emotional abuse and neglect issues
Knowledge of available community resources
Certified by the Alabama State Department of Mental Health to provide child/adolescent care coordination
Certified to administer the CANS (Child and Adolescent Needs and Strengths Assessment)
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