Medical Assistant 1
LifeLong Medical Care, Oakland, CA, United States
About LifeLong Medical Care
LifeLong Medical Care is a multi-site Federally Qualified Health Center with a rich history of providing innovative healthcare and social services to a diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much more.
Position Overview
We are looking for a Medical Assistant to work at the TRUST Health Center in Oakland. The role requires excellent customer service skills with diverse populations and prior medical office experience. Completion of an accredited Medical Assistant program and current CPR certification are required.
This is a full‑time, 40‑hour week position that is benefit eligible. The position is represented by SEIU‑UHW. Salaries and benefits are set by the collective bargaining agreement and an employee in this position must remain a member in good standing of SEIU‑UHW, as defined in the CBA.
Benefits
Compensation: $21.84 per hour.
Benefits include medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits with ten paid holidays, Flexible Spending Accounts, and a 403(b) retirement savings plan.
Responsibilities
The Medical Assistant is part of a patient‑centered care team composed of a clinical provider, medical assistant, and auxiliary staff. Under the supervision of the Back Office Supervisor and Lead Medical Assistant, the role involves both basic clerical and clinical tasks using Electronic Health Record systems.
Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, and community health measures, including tobacco use and patient tracking.
Assist in patient flow by timely rooming of patients and maintaining awareness of exam room availability and timing.
Provide back‑up for the front desk with answering telephones, medical reception, financial eligibility, cashiering, and medical records.
Perform patient discharge activities, such as completing referral forms, providing instructions about filling prescriptions, making appointments, copying forms, and other related tasks.
Execute other duties as assigned by the supervisor.
Participate actively in team meetings and case conferences.
Willingness to cross‑train and perform functions of financial eligibility, cashiering, and telephone operations.
Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
Perform injection of vaccines and basic in‑clinic lab tests including urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test, and glucose level tests as ordered by provider.
Perform phlebotomy, EKG, ear lavage, audiometry testing, and other tests as necessary.
Assist practitioners during examinations as needed.
Provide patient education and information as instructed by clinic practitioners and clinic protocols.
Participate in home visits and street outreach to provide services.
Actively participate in internal quality improvement teams and work with members to drive quality improvement initiatives in accordance with mission, strategies, laws, regulations, and accreditation standards.
Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly.
Clean, sterilize, and stock reusable instruments as needed.
Test medical and laboratory equipment in accordance with regulatory guidelines.
Keep all clinic areas neat and clean at all times.
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LifeLong Medical Care is a multi-site Federally Qualified Health Center with a rich history of providing innovative healthcare and social services to a diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much more.
Position Overview
We are looking for a Medical Assistant to work at the TRUST Health Center in Oakland. The role requires excellent customer service skills with diverse populations and prior medical office experience. Completion of an accredited Medical Assistant program and current CPR certification are required.
This is a full‑time, 40‑hour week position that is benefit eligible. The position is represented by SEIU‑UHW. Salaries and benefits are set by the collective bargaining agreement and an employee in this position must remain a member in good standing of SEIU‑UHW, as defined in the CBA.
Benefits
Compensation: $21.84 per hour.
Benefits include medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits with ten paid holidays, Flexible Spending Accounts, and a 403(b) retirement savings plan.
Responsibilities
The Medical Assistant is part of a patient‑centered care team composed of a clinical provider, medical assistant, and auxiliary staff. Under the supervision of the Back Office Supervisor and Lead Medical Assistant, the role involves both basic clerical and clinical tasks using Electronic Health Record systems.
Utilize an Electronic Health Record system to document patient registration, chief complaint, vital signs, review of systems, medication and health history, and community health measures, including tobacco use and patient tracking.
Assist in patient flow by timely rooming of patients and maintaining awareness of exam room availability and timing.
Provide back‑up for the front desk with answering telephones, medical reception, financial eligibility, cashiering, and medical records.
Perform patient discharge activities, such as completing referral forms, providing instructions about filling prescriptions, making appointments, copying forms, and other related tasks.
Execute other duties as assigned by the supervisor.
Participate actively in team meetings and case conferences.
Willingness to cross‑train and perform functions of financial eligibility, cashiering, and telephone operations.
Prepare exam rooms before and after patient examinations according to clinic infection control procedures.
Perform injection of vaccines and basic in‑clinic lab tests including urine dipstick, hemoglobin A1C, regular hemoglobin, rapid strep, pregnancy test, and glucose level tests as ordered by provider.
Perform phlebotomy, EKG, ear lavage, audiometry testing, and other tests as necessary.
Assist practitioners during examinations as needed.
Provide patient education and information as instructed by clinic practitioners and clinic protocols.
Participate in home visits and street outreach to provide services.
Actively participate in internal quality improvement teams and work with members to drive quality improvement initiatives in accordance with mission, strategies, laws, regulations, and accreditation standards.
Maintain adequate stock of medical supplies and forms in clinic areas and at the MA Station, checking supply levels regularly.
Clean, sterilize, and stock reusable instruments as needed.
Test medical and laboratory equipment in accordance with regulatory guidelines.
Keep all clinic areas neat and clean at all times.
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