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Case Manager

Beyond Home Health Care, Toms River, NJ, United States


Location:

In-Office (Monday–Thursday) | Remote Fridays

Schedule:

Full-Time, Monday–Friday, 9:00 AM – 5:00 PM

About Us
Beyond Home Health Care provides person-centered services to individuals with intellectual and developmental disabilities (IDD). We are committed to high-quality care, compliance, and meaningful outcomes for the individuals and families we serve.

Job Summary
The Case Manager is responsible for coordinating and overseeing services for individuals in accordance with New Jersey Division of Developmental Disabilities (DDD) guidelines. This role ensures services are delivered effectively, remain compliant, and support the health, safety, and quality of life of each individual.

Case Managers serve as the primary point of contact for assigned individuals and manage all aspects of their caseload, including service coordination, staffing, compliance, and communication.

Key Responsibilities
Service Coordination & Oversight:

Implement and monitor Individualized Service Plans (ISPs)

Ensure services align with DDD authorizations and individual needs

Maintain consistent communication with individuals, families/guardians, and Support Coordinators

Address service gaps, changes in needs, and concerns promptly

Caseload Management:

Manage both

active cases

(ongoing services) and

staffing/pending cases

(new referrals)

Serve as the primary point of contact for all assigned cases

Ensure continuity of care and service delivery

Referral & Intake Coordination:

Process new referrals from intake through service initiation

Collect and maintain required documentation (ISP, PCPT, SDR, AENF, etc.)

Coordinate onboarding and timely start of services

Staffing & Scheduling Oversight:

Assign and coordinate Direct Support Professionals (DSPs)

Manage call‑outs, coverage, and re‑staffing needs

Maintain scheduling and tracking through agency systems

Ensure staffing stability and service continuity

Communication & Quality Assurance:

Maintain strong communication with all stakeholders

Promote person-centered practices and community inclusion

Identify and escalate safety or compliance concerns

Regulatory Requirements:

Follow all

DDD guidelines , Medicaid waiver programs, and agency policies

Maintain HIPAA compliance and protect confidential information

Qualifications

Experience in case management, healthcare, or human services preferred

Knowledge of DDD services and IDD population is a plus

Strong organizational, communication, and problem-solving skills

Ability to manage multiple cases and deadlines

Proficiency in documentation and compliance tracking

Health benefits offered

Employer contributes

$100 per month toward benefits

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