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Mental Health Clerk

NaphCare, Inc., Hamilton, AL, United States


Overview

This posting is open exclusively to current AL DOC incumbent employees.
Your job is secure. This process simply allows us to enter your information into NaphCare's payroll system quickly and accurately. After your submission, you will receive a confirmation letter outlining your position and pay details for you to electronically sign. If you have any questions, please email employeeengagement@naphcare.com.
NaphCare is hiring a

Mental Health Clerk

to join our team of medical professionals working at the

Hamilton Correctional Facility

located in

Hamilton, AL.
As a

Correctional Mental Health Clerk , you will work alongside correctional officers and other medical professionals to provide administrative and clerical support to the

Mental Health Director

and Health Services Administrator. Working within a controlled environment, where security is top priority and the days are never dull.
Responsibilities

As the

Mental Health Clerk , your key responsibilities include and may not be limited to:
Responsible for managing all incoming calls, direct/ transfer calls to appropriate staff, retrieve all voicemails daily and return calls, as necessary
Utilize Microsoft Office, including Word and Excel, to prepare various reports, memos and correspondence as needed. Also utilize specific software (X-Jail, TechCare) as needed
Perform various clerical and administrative functions to include tracking supplies, utilizing purchase orders for outside vendors and distributing mail
Enters client data into Electronic Health Record (EHR) systems, including case notes, payments, and scheduling
Responsible to shred all documentation containing PHI
Coordinate with Records Department for archiving files and reports
Coordinate volunteer services
Qualifications

Must hold a High School Diploma or GED certificate
Basic computer skills including working knowledge of Microsoft Office Suite (Outlook, Excel, Word)
Excellent skills in the areas of organization, attention to detail, time management and an ability to manage multiple tasks
Be able to obtain BLS CPR Certification (AHA preferred)
Must have one (1) year of clerical experience, preferably in a correctional setting
Excellent interpersonal and communication skills
Ability to interact effectively with patients from diverse backgrounds, including those with mental health or substance abuse issues
Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all corporate policies, procedures, and legal requirements
Must pass the facility's criminal background check and drug screening
Working Conditions

Must have the physical and mental capacity to work in an environment that may be less than pristine, as well as manage and maintain physical and mental health when encountering stressful situations.
Benefits

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
Health, dental & vision insurance that starts day one!
Prescriptions free of charge through our health plan, beginning day one!
Lowest Cost Benefits!
Employee Assistance Program (EAP) services
401K and Roth with company contribution that starts day one!
Tuition Assistance
Referral bonuses
Term life insurance at no cost to the employee
Generous paid time off & paid holidays
Free continuing education and CMEs
Equal Opportunity Employer: disability/veteran

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