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Workforce Investments Manager (PPM III)

King County, Seattle, WA, United States


The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Behavioral Health Workforce Investments Manager – Project/Program Manager (PPM) III to support the implementation, growth, and sustainability of behavioral health workforce investments. This position plays a key role in advancing BHRD’s Behavioral Health Workforce Investments strategy.

Responsibilities

Serve as a division subject matter expert on workforce investments, including provider burnout, recruitment, retention, training, and competency building.

Manage and support the delivery of specific Behavioral Health Workforce investments, including program budgets and scope, while embedding equity, race, and social justice principles.

Coordinate program-specific workforce team operations to include overseeing project activities, risk assessment and mitigation, resource allocation, budgeting, and ensuring timely completion of deliverables.

Contribute to an overarching strategy for ongoing and new workforce investment initiatives, ensuring alignment with funding sources.

Participate in workforce-related policy analysis to inform strategic decision‑making and cross‑system coordination.

Develop and facilitate presentations, trainings, and meetings with partners to share best practices on workforce initiatives, including recruitment, retention, training, and workforce well‑being.

Engage internal and external stakeholders to gather feedback and inform responsive workforce strategies.

Represent the division in internal and external forums and support efforts to identify additional funding opportunities.

Monitor and incorporate national best practices and emerging research into workforce investment strategies.

Coordinate and manage contracts and procurements, responding to inquiries, and developing recommendations, including contracts, amendments, budgets, and reports.

Monitor compliance of contracted partners, ensuring alignment with program goals and regulations.

Provide technical assistance and training to contracted partners to support workforce development initiatives.

Partner with the Performance Measurement and Evaluation team to support data analysis and quality improvement efforts.

Perform other duties as assigned.

Qualifications

Demonstrated knowledge of equity and social justice principles and practices, and understanding of the effects of place, race, policy, and systems-based inequities on marginalized communities and populations.

Bachelor's Degree and/or at least 4 years of professional experience in public administration, public sector behavioral health, primary care health services, or an equivalent combination of experience, education, and/or training that provides the knowledge, skills, and abilities to perform the work.

Minimum 2 years of experience in workforce‑related program development, working independently or as part of a team to implement new programs or pilots.

Strong collaboration and stakeholder engagement skills across diverse audiences.

Experience with planning, program implementation with public involvement, data collection, and continuous improvement.

Ability to work effectively in complex, politically sensitive environments.

Demonstrated facilitation, negotiation, and consensus‑building skills.

Experience managing multiple projects, tracking deliverables, and supporting contract processes (e.g., invoice review).

Knowledge of the publicly funded service systems in King County and/or Washington State.

Experience with contract development, negotiation, budget development and management, and program development.

Ability to analyze data and develop reports for professional and community audiences.

Ability to work with creativity and flexibility, both independently and as a team member.

Proficiency with MS Teams, Excel, Word, PowerPoint, and Outlook.

Strong organizational, analytical, and problem‑solving skills.

Valid Washington State Driver's License, or the ability to travel around the county and state in a timely manner.

King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

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