Customer Support Agent - Inbound & Outbound

Zolid CO is seeking a Call Center Agent in Washington, DC to manage inbound and outbound calls while providing excellent customer service. The ideal candidate will have strong verbal communication skills and a customer-focused mindset. Responsibilities include answering customer inquiries, making outbound follow-up calls, and resolving issues as needed. The role demands reliability and the ability to work well under pressure. The position offers a team-oriented environment.
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