PartTime Call Center Customer Service Agent Optometry Practice
Open Eyes Vision Center, Fort Worth, TX, United States
Benefits
Opportunity for advancement
Training & development
Part-Time Call Center Customer Service Agent – Optometry Practice
Pay: $15.00–$16.00 per hour Schedule: Part-time, 12–24 hours per week (Mondays required) Location: In person
We are looking for a friendly, detail-oriented Call Center Customer Service Agent who brings a positive attitude, strong attention to detail, and a genuine passion for helping people. This part-time role is ideal for someone who enjoys working on a team, stays organized in a fast-paced environment, and creates a warm, welcoming experience for every patient they speak with.
What You’ll Do
Answer incoming calls with professionalism and warmth
Schedule and confirm patient appointments accurately
Enter and update patient information in our system
Help patients understand services, benefits, and next steps
Support smooth communication between clinics and patients
Maintain clear, accurate documentation of interactions
What We’re Looking For
Outstanding customer service skills and a friendly phone presence
Strong attention to detail and accuracy
Positive, team-player mindset
Organized and able to multitask in a busy environment
Comfortable using computers and scheduling systems
Medical office or call center experience preferred (not required)
Bilingual skills are a plus
We’re proud to build a team of supportive, upbeat people who enjoy helping others and creating a great patient experience every day. If that sounds like you, we’d love to meet you.
Benefits (Eligibility Based on Hours)
401(k) with matching
Paid time off (where applicable)
Supportive team environment with training provided
#J-18808-Ljbffr
Opportunity for advancement
Training & development
Part-Time Call Center Customer Service Agent – Optometry Practice
Pay: $15.00–$16.00 per hour Schedule: Part-time, 12–24 hours per week (Mondays required) Location: In person
We are looking for a friendly, detail-oriented Call Center Customer Service Agent who brings a positive attitude, strong attention to detail, and a genuine passion for helping people. This part-time role is ideal for someone who enjoys working on a team, stays organized in a fast-paced environment, and creates a warm, welcoming experience for every patient they speak with.
What You’ll Do
Answer incoming calls with professionalism and warmth
Schedule and confirm patient appointments accurately
Enter and update patient information in our system
Help patients understand services, benefits, and next steps
Support smooth communication between clinics and patients
Maintain clear, accurate documentation of interactions
What We’re Looking For
Outstanding customer service skills and a friendly phone presence
Strong attention to detail and accuracy
Positive, team-player mindset
Organized and able to multitask in a busy environment
Comfortable using computers and scheduling systems
Medical office or call center experience preferred (not required)
Bilingual skills are a plus
We’re proud to build a team of supportive, upbeat people who enjoy helping others and creating a great patient experience every day. If that sounds like you, we’d love to meet you.
Benefits (Eligibility Based on Hours)
401(k) with matching
Paid time off (where applicable)
Supportive team environment with training provided
#J-18808-Ljbffr