Call Center Representative - Food Nutrition - Providence Anchorage
Providence Health & Services, Anchorage, AK, United States
Overview
Under direct supervision provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician, over the phone or in person. Provides professional communication with all clinical areas of the facility while ensuring patients and customer needs are being processed and completed in an efficient manner. Ensures correct food types and diets within the prescribed medical nutrition therapy guidelines prescribed by the physician are served to the right patient in a timely manner and patient requests are met.
Responsibilities
Provide direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines. Communicate with clinical areas of the facility to ensure patient and customer needs are processed and completed efficiently. Ensure the correct food types and diets are served to the right patient in a timely manner and meet patient requests.
Position details
We are hiring for a Call Center Representative position at Providence Alaska Medical Center in Anchorage, AK. Position is full-time, 1.0 FTE, 8-hour variable shifts, 40 hours per week.
Apply today. Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system.
Qualifications
Associate\'s Degree in Food Service Science and Nutrition or related field.
1 year in a health care facility food service operation.
Why Join Providence
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
The Providence family of organizations has a vision of health for a better world. We strive to care wisely for our communities, resources, and Earth. Our organizations aim to become carbon negative by 2030.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Regardless of role, we support you in your career. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers (all employees) serve in over 50 hospitals, 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Posted are the minimum and maximum wage rates on the wage range for this position. The successful candidate\'s placement on the wage range will be determined based on relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requisition ID:
421845
Company:
Providence Jobs
Job Category:
Customer Service
Job Function:
Administration
Job Schedule:
Full time
Job Shift:
Multiple shifts available
Career Track:
Admin Support
Department:
1017 AK PAMC FOOD NUTRITION
Address:
AK Anchorage 3200 Providence Dr
Work Location:
Providence Alaska Medical Ctr-Anchorage
Workplace Type:
On-site
Pay Range:
$19.40 - $29.08
#J-18808-Ljbffr
Under direct supervision provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician, over the phone or in person. Provides professional communication with all clinical areas of the facility while ensuring patients and customer needs are being processed and completed in an efficient manner. Ensures correct food types and diets within the prescribed medical nutrition therapy guidelines prescribed by the physician are served to the right patient in a timely manner and patient requests are met.
Responsibilities
Provide direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines. Communicate with clinical areas of the facility to ensure patient and customer needs are processed and completed efficiently. Ensure the correct food types and diets are served to the right patient in a timely manner and meet patient requests.
Position details
We are hiring for a Call Center Representative position at Providence Alaska Medical Center in Anchorage, AK. Position is full-time, 1.0 FTE, 8-hour variable shifts, 40 hours per week.
Apply today. Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system.
Qualifications
Associate\'s Degree in Food Service Science and Nutrition or related field.
1 year in a health care facility food service operation.
Why Join Providence
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
The Providence family of organizations has a vision of health for a better world. We strive to care wisely for our communities, resources, and Earth. Our organizations aim to become carbon negative by 2030.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Regardless of role, we support you in your career. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers (all employees) serve in over 50 hospitals, 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Posted are the minimum and maximum wage rates on the wage range for this position. The successful candidate\'s placement on the wage range will be determined based on relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requisition ID:
421845
Company:
Providence Jobs
Job Category:
Customer Service
Job Function:
Administration
Job Schedule:
Full time
Job Shift:
Multiple shifts available
Career Track:
Admin Support
Department:
1017 AK PAMC FOOD NUTRITION
Address:
AK Anchorage 3200 Providence Dr
Work Location:
Providence Alaska Medical Ctr-Anchorage
Workplace Type:
On-site
Pay Range:
$19.40 - $29.08
#J-18808-Ljbffr