Customer Service Representative
DXP Enterprises, Inc., Lincoln, NE, United States
Summary
Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities
Responding to customer inquiries regarding company products and services
Processing customer phone orders
Checking availability of stock and shipping dates
Quoting prices, filling order to customer specifications and processing sales data via computer
Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications
Industrial products knowledge and mechanical aptitude a plus
S afety product knowledge helpful
Knowledge of Microsoft office (Excel, Word, Outlook)
S hould be attentive and pose a high drive to learn new product lines
Must have experience performing a majority of the functions
Data entry skills, organization, multi-tasking and customer focus is required
Additional Information
Physical Demand: N/A
Working Conditions: Office Environment
Training/Certifications: N/A
Shift Time/Overtime: Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary
Travel: N/A
Education: High School Diploma or GED required
Location: USA:NE:Lincoln
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
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Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities
Responding to customer inquiries regarding company products and services
Processing customer phone orders
Checking availability of stock and shipping dates
Quoting prices, filling order to customer specifications and processing sales data via computer
Assisting the outside sales team by preparing price quotes and sourcing products
Qualifications
Industrial products knowledge and mechanical aptitude a plus
S afety product knowledge helpful
Knowledge of Microsoft office (Excel, Word, Outlook)
S hould be attentive and pose a high drive to learn new product lines
Must have experience performing a majority of the functions
Data entry skills, organization, multi-tasking and customer focus is required
Additional Information
Physical Demand: N/A
Working Conditions: Office Environment
Training/Certifications: N/A
Shift Time/Overtime: Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary
Travel: N/A
Education: High School Diploma or GED required
Location: USA:NE:Lincoln
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
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