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Bursar Assistant

Indiana University Bloomington, Bloomington, IN, United States


BURSAR OFFICE (BL-BURS-IUBLA)

The Bursar Assistant for banking position is part of the Banking and Financial Operations team that is responsible for payment processing, reconciliation and serves as the campus deposit center.

General Responsibilities

Under supervision, performs routine administrative tasks related to bursar accounts, such as applying tuition and fees and processing payments.

Audits bursar accounts and payments to ensure compliance with deadlines and applicable regulations; communicates discrepancies to supervisor and may assist with routine corrections.

Fields emails and phone calls, responds to inquiries and requests, and explains policies and procedures.

Helps students, parents, employees, sponsoring organizations, departments, and other constituents understand billing information, including deadlines, interest, payment plans, fees, and processes.

May serve as a resource to lower-level Bursar Assistants and university constituents.

Department‑Specific Responsibilities

Responsible for campus departmental deposits, processing and preparing change orders, incoming/outgoing mail and serve as a campus liaison for banking needs.

During peak periods, assists the Bursar Account Resolution team with customer service via phone and email.

Required Education

High school diploma or equivalent (such as HSED or GED)

Required Work Experience

2 years in relevant field

Preferred Work Experience

General knowledge of PeopleSoft Student (SIS) and Kuali Financial System

Required Skills

Proficient in English written and verbal communication skills

Maintains a high degree of professionalism

Demonstrated time management and priority setting skills

Demonstrates a high commitment to quality

Possesses flexibility to work in a fast paced, dynamic environment

Highly thorough and dependable

Preferred Skills

Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams

Bloomington, Indiana

$19.00 per hour

Benefits

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & dismemberment insurance

Base retirement plan with generous IU contributions, subject to vesting

Voluntary supplemental retirement plan options

Tuition subsidy for employees and family members taking IU courses

10 paid holidays plus a paid winter break each year

Generous paid time off plans

Paid leave for new parents and IU-sponsored volunteer events

Employee assistance program (EAP)

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