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Supervisor Operations & Maintenance

MD Anderson Cancer Center, Granite Heights, WI, United States


Overview
The Facilities Maintenance Supervisor supports the PCPF Operations & Maintenance department at MD Anderson Cancer Center, which provides mission-critical facilities and infrastructure support for continuous, 24/7 operations. The Facilities Maintenance Supervisor is responsible for overseeing the safe maintenance, repair, and operation of plant equipment and utility systems, supervising skilled trades staff, and ensuring reliable performance of mechanical, electrical, and plumbing systems that directly support patient care and institutional operations. The Facilities Maintenance Supervisor balances hands‑on field oversight with administrative leadership to ensure safety, compliance, and operational excellence.

About MD Anderson Cancer Center
MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. Within this environment, the Facilities Maintenance Supervisor plays a key leadership role by maintaining infrastructure reliability, supporting emergency readiness, and collaborating across departments to ensure uninterrupted operations in a highly regulated healthcare setting. The Facilities Maintenance Supervisor is considered essential personnel and is critical to sustaining safe and effective patient care operations.

Ideal Candidate
The ideal candidate is experienced in healthcare facilities maintenance and brings prior supervisory or lead experience overseeing plant operations and utility systems. This individual demonstrates a strong safety mindset, sound real‑time decision‑making, and the ability to lead front‑line staff while managing administrative responsibilities such as metrics, documentation, and compliance. A successful candidate is hands‑on, collaborative, and decisive, with strong communication skills and working knowledge of MEP systems, regulatory requirements, and maintenance management processes.

Salary and Work Schedule
Salary: Minimum $92,500.00 — Midpoint $115,500.00 — Maximum $138,500.00

The typical work schedule is Wednesday — Saturday, weekend night shifts, full onsite presence required.

Why Us?
The PCPF Operations & Maintenance department supports mission‑critical, 24/7 operations where reliability, collaboration, and accountability are essential. This role offers direct impact on patient care by ensuring continuous uptime of critical infrastructure systems while leading a skilled and experienced trades team in a fast‑paced healthcare environment. The department values clear leadership, teamwork, and accountability, and provides opportunities for professional growth through operational leadership, regulatory exposure, and system‑level collaboration.

Benefits

Employer‑paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance

Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options

Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups

Defined‑benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer‑paid life and reduced salary protection programs

KEY RESPONSIBILITIES
Operations & Maintenance Oversight

Supervise the safe maintenance, repair, and replacement of plant equipment and utility systems

Ensure efficiency, productivity, and reliability of assigned infrastructure and MEP systems

Supervise preventive maintenance processes and improve PM frequencies to enhance effectiveness

Provide oversight of special systems including pneumatic tube, trash, and linen systems as assigned

Staff Supervision & Workforce Management

Supervise daily workload of craft and maintenance technicians

Effectively schedule work, manage shift coverage, and ensure proper hand‑off of backlog

Manage employee workload, document staff performance, and track productivity metrics

Provide input on hiring, evaluations, promotions, and training completion

Work Order, Budget, & Vendor Management

Ensure accurate labor and material documentation on all A and PM work orders

Supervise work order status, time sheet accuracy, and asset accountability

Monitor service contracts and negotiate with vendors and contractors

Maintain assigned operating budget within +/- 2% variance and manage overtime within guidelines

Customer Response, Compliance, & Emergency Support

Manage customer response and communicate daily to ensure quality service with minimal callbacks

Maintain interdepartmental relationships to maximize responsiveness to operational needs

Supervise outages during assigned shift and support EOC program activities

Provide leadership support for Joint Commission readiness and compliance initiatives

Coordination & Continuous Improvement

Collaborate closely with other shifts, departments, Planner/Scheduler, and WCC team

Track workload and schedule compliance using established metrics

Lead support for energy initiatives and continuous improvement efforts

Serve as essential personnel and respond to emergency events as required

Education

Required: High School Diploma or Equivalent

Preferred: Associate’s Degree in Engineering, Construction Management, Business, or related field

Work Experience

Required: 5 years in one or more craft areas including three years lead/supervisory experience

Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience

Preferred: Ability to work within the Microsoft Windows environment and experience working within a CMMS environment

Licenses and Certifications

Preferred: TDL – Texas Drivers License Valid Class A, B, or C Texas driver’s license and eligible to drive State and institutional vehicles. Upon Hire

Preferred: Journeyman’s license in one craft. Upon Hire

Other Requirements
Must pass pre‑employment skills test as required and administered by Human Resources

Security and Integrity
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment

EEO & Equal Employment Opportunity
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law

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