Senior Technology Engineer- GenAI
PNC, Denver, CO, United States
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Technology Engineer within PNC’s Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Denver, CO or Dallas, TX.
As PNC continues its transformation to remain competitive in a rapidly evolving financial services landscape, the adoption of Generative AI (GenAI) and AI Agents will continue to accelerate. This role will be a key contributor within PNC’s GenAI organization, supporting the design, development, testing, validation, and ongoing maintenance of AI Agents and agent-based solutions.
The Senior Technology Engineer will play a critical role in the high visibility initiatives focused on AI transformation across the software development lifecycle, ensuring GenAI solutions meet enterprise standards for quality, policy adherence, testing rigor, and operational readiness. This role is ideal for a senior‑level engineer with deep expertise in development and testing, and a strong interest in advancing AI‑native capabilities within a regulated environment.
Key Responsibilities
Design, develop, test, validate, and maintain GenAI Agents and agent‑based systems, including onboarding of new Agents and integration with existing PNC technology platforms.
Lead and execute testing and validation activities within the GenAI organization, ensuring AI solutions comply with enterprise policies, procedures, and control standards.
Develop and execute testing strategies across the full lifecycle (development, integration, deployment, and post‑deployment validation).
Perform code testing, code validation, and code quality assessments, with specific attention to model behavior, outputs, and reliability.
Troubleshoot and resolve complex technical issues related to GenAI workflows, testing frameworks, and agent execution.
Partner closely with engineering, architecture, risk, and governance teams to tie testing outcomes directly to policies and procedures.
Contribute to the evolution of AI‑native engineering practices within lines of business and help lead change as AI capabilities scale.
Support continuous improvement of quality engineering (QE) practices as they relate to business value, risk management, and AI adoption.
Document testing results, validation approaches, and compliance evidence clearly and effectively for audit and governance purposes.
Key Skills & Qualifications
Strong experience in software development and testing, including hands‑on testing of code, validation of outputs, and quality engineering practices.
Experience working within complex, regulated environments where policy and procedure adherence is required.
Solid understanding of the software development lifecycle (development, testing, deployment, and validation).
Familiarity with GenAI concepts, AI Agents, or AI‑enabled systems; direct GenAI experience preferred but not required.
Ability to troubleshoot complex systems and clearly articulate technical issues and resolutions.
Hands‑on experience with or exposure to:
XRAY
QFaaS / VFaas
PyDAT
MTSA
TSR
Experience validating systems against enterprise testing frameworks and quality standards.
Background in technical architecture or quality engineering with demonstrated depth in testing.
Understanding of QE principles and how testing directly supports business outcomes and risk reduction.
Familiarity with CMF‑P (Change Management Framework – Policies and Procedures) or similar governance frameworks.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy and doula reimbursement, educational assistance with select programs fully paid, and a robust wellness program with financial incentives. PNC also provides paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year unless otherwise required by law, and between 15 to 25 vacation days each year depending on career level and years of service.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Technology Engineer within PNC’s Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Denver, CO or Dallas, TX.
As PNC continues its transformation to remain competitive in a rapidly evolving financial services landscape, the adoption of Generative AI (GenAI) and AI Agents will continue to accelerate. This role will be a key contributor within PNC’s GenAI organization, supporting the design, development, testing, validation, and ongoing maintenance of AI Agents and agent-based solutions.
The Senior Technology Engineer will play a critical role in the high visibility initiatives focused on AI transformation across the software development lifecycle, ensuring GenAI solutions meet enterprise standards for quality, policy adherence, testing rigor, and operational readiness. This role is ideal for a senior‑level engineer with deep expertise in development and testing, and a strong interest in advancing AI‑native capabilities within a regulated environment.
Key Responsibilities
Design, develop, test, validate, and maintain GenAI Agents and agent‑based systems, including onboarding of new Agents and integration with existing PNC technology platforms.
Lead and execute testing and validation activities within the GenAI organization, ensuring AI solutions comply with enterprise policies, procedures, and control standards.
Develop and execute testing strategies across the full lifecycle (development, integration, deployment, and post‑deployment validation).
Perform code testing, code validation, and code quality assessments, with specific attention to model behavior, outputs, and reliability.
Troubleshoot and resolve complex technical issues related to GenAI workflows, testing frameworks, and agent execution.
Partner closely with engineering, architecture, risk, and governance teams to tie testing outcomes directly to policies and procedures.
Contribute to the evolution of AI‑native engineering practices within lines of business and help lead change as AI capabilities scale.
Support continuous improvement of quality engineering (QE) practices as they relate to business value, risk management, and AI adoption.
Document testing results, validation approaches, and compliance evidence clearly and effectively for audit and governance purposes.
Key Skills & Qualifications
Strong experience in software development and testing, including hands‑on testing of code, validation of outputs, and quality engineering practices.
Experience working within complex, regulated environments where policy and procedure adherence is required.
Solid understanding of the software development lifecycle (development, testing, deployment, and validation).
Familiarity with GenAI concepts, AI Agents, or AI‑enabled systems; direct GenAI experience preferred but not required.
Ability to troubleshoot complex systems and clearly articulate technical issues and resolutions.
Hands‑on experience with or exposure to:
XRAY
QFaaS / VFaas
PyDAT
MTSA
TSR
Experience validating systems against enterprise testing frameworks and quality standards.
Background in technical architecture or quality engineering with demonstrated depth in testing.
Understanding of QE principles and how testing directly supports business outcomes and risk reduction.
Familiarity with CMF‑P (Change Management Framework – Policies and Procedures) or similar governance frameworks.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy and doula reimbursement, educational assistance with select programs fully paid, and a robust wellness program with financial incentives. PNC also provides paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year unless otherwise required by law, and between 15 to 25 vacation days each year depending on career level and years of service.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr