Financial Aid Advisor
Herzing University, Saint Louis Park, MN, United States
Overview
A 40-hour schedule will be determined based on business needs Monday‑Friday between 8am and 5pm, with an additional shift scheduled until 7pm. There will be the occasional need for weekend hours. This role will be on‑site at one of the following Midwest Region campuses: Minneapolis, MN or Kenosha, WI.
Responsibilities
Meet with new students to understand funding needs, provide guidance on completion of the FAFSA and required documents, and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
Counsel students on financial literacy and wellness topics to encourage responsible borrowing practices.
Manage a student caseload, striving to build relationships and support students in resolving all matters related to their financial aid funding.
Perform regular outreach to students requiring action, including required documents, loan acceptance, and past‑due balances.
Revise financial aid award packages due to updates such as changes in course schedules, approved breaks, eligibility changes, and other factors.
Requirements
Great customer service skills and experience.
Excellent organizational and time management skills.
Excellent critical thinking skills.
Exceptional knowledge of Microsoft Office including Word, Excel, and Outlook.
Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).
Title IV administration preferred.
Bachelor's degree preferred.
Compensation
Compensation is determined based on the qualifications, experience, and circumstances of each hire. The hourly pay range for this position is $20.53 to $29.41. Benefits include a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match.
Physical Requirements
Must be able to remain in a stationary position most of the time.
Must be able to occasionally move around the work location.
Constantly operates office and/or teaching equipment which may include computers, copiers, fax machines, audio/visuals.
Frequently uses voice and hearing to communicate with students, staff or colleagues face‑to‑face or over the telephone.
Visually or otherwise identify, observe and assess.
Occasionally move, carry or lift 10 pounds.
Equal Opportunity Employer
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must be authorized to work for any employer in the U.S. The university does not sponsor or take over sponsorship of an employment Visa at this time. The university practices hiring without discrimination based on protected characteristics. For more information about Herzing's nondiscrimination policy, visit https://www.herzing.edu
ondiscrimination-policy. Herzing University prohibits sex‑based discrimination in any educational program or activity it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.
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A 40-hour schedule will be determined based on business needs Monday‑Friday between 8am and 5pm, with an additional shift scheduled until 7pm. There will be the occasional need for weekend hours. This role will be on‑site at one of the following Midwest Region campuses: Minneapolis, MN or Kenosha, WI.
Responsibilities
Meet with new students to understand funding needs, provide guidance on completion of the FAFSA and required documents, and review eligibility for funding options including Federal Title IV funds, scholarships, state funding, and military funds.
Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
Counsel students on financial literacy and wellness topics to encourage responsible borrowing practices.
Manage a student caseload, striving to build relationships and support students in resolving all matters related to their financial aid funding.
Perform regular outreach to students requiring action, including required documents, loan acceptance, and past‑due balances.
Revise financial aid award packages due to updates such as changes in course schedules, approved breaks, eligibility changes, and other factors.
Requirements
Great customer service skills and experience.
Excellent organizational and time management skills.
Excellent critical thinking skills.
Exceptional knowledge of Microsoft Office including Word, Excel, and Outlook.
Experience/knowledge of Student Information Systems (CampusNexus & Regent preferred).
Title IV administration preferred.
Bachelor's degree preferred.
Compensation
Compensation is determined based on the qualifications, experience, and circumstances of each hire. The hourly pay range for this position is $20.53 to $29.41. Benefits include a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match.
Physical Requirements
Must be able to remain in a stationary position most of the time.
Must be able to occasionally move around the work location.
Constantly operates office and/or teaching equipment which may include computers, copiers, fax machines, audio/visuals.
Frequently uses voice and hearing to communicate with students, staff or colleagues face‑to‑face or over the telephone.
Visually or otherwise identify, observe and assess.
Occasionally move, carry or lift 10 pounds.
Equal Opportunity Employer
Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must be authorized to work for any employer in the U.S. The university does not sponsor or take over sponsorship of an employment Visa at this time. The university practices hiring without discrimination based on protected characteristics. For more information about Herzing's nondiscrimination policy, visit https://www.herzing.edu
ondiscrimination-policy. Herzing University prohibits sex‑based discrimination in any educational program or activity it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.
#J-18808-Ljbffr