Leasing Consultant
The Scion Group, Fullerton, CA, United States
Overview
Scion is paving a path in student living, and the Experience Team Member (ETM) plays a vital role in delivering exceptional customer experience and building strong partnerships within the community. The role blends marketing, relationship building, administration, and customer service in a fast‑paced, agile, collegiate environment.
We welcome all qualified candidates who are eligible to work in the United States. Unfortunately, we do not sponsor visas.
Responsibilities
Customer Experience & Sales
Prioritize interactions and communication with customers. Provide community and amenity tours.
Provide feedback on sales barriers and customer objections to the management team.
Execute sales and engagement initiatives as outlined by management.
Provide recommendations on local marketing opportunities and messaging.
Assist with social media and communication on various platforms to engage customers.
Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
Always represent the community positively and professionally, both in and out of the office.
Property Administration
Demonstrate proficiency with general community, market and policy knowledge.
Log, file and retrieve customer packages.
Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
Schedule and follow up on maintenance requests to aid in timely resolutions.
Maintain office organization and cleanliness.
Assist with after‑hours lock out duties as required.
Note: The responsibilities listed above may not be all inclusive.
Qualifications
Customer‑centric mindset.
Agility & flexibility with a frequently changing environment.
Great communication & interpersonal skills with a diverse population.
Reliability & self‑discipline.
Availability to work during summer, holidays, and transition periods.
Job location is at the assigned property.
Working hours consist of daytime business hours and after‑hour on‑call rotation.
Compensation
This part‑time position offers a compensation range of $16 to $17 per hour.
Equal Employment Opportunity
Scion Group LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and other terms and conditions. Scion Group LLC is committed to the principles of equal employment opportunities.
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Scion is paving a path in student living, and the Experience Team Member (ETM) plays a vital role in delivering exceptional customer experience and building strong partnerships within the community. The role blends marketing, relationship building, administration, and customer service in a fast‑paced, agile, collegiate environment.
We welcome all qualified candidates who are eligible to work in the United States. Unfortunately, we do not sponsor visas.
Responsibilities
Customer Experience & Sales
Prioritize interactions and communication with customers. Provide community and amenity tours.
Provide feedback on sales barriers and customer objections to the management team.
Execute sales and engagement initiatives as outlined by management.
Provide recommendations on local marketing opportunities and messaging.
Assist with social media and communication on various platforms to engage customers.
Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
Always represent the community positively and professionally, both in and out of the office.
Property Administration
Demonstrate proficiency with general community, market and policy knowledge.
Log, file and retrieve customer packages.
Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
Schedule and follow up on maintenance requests to aid in timely resolutions.
Maintain office organization and cleanliness.
Assist with after‑hours lock out duties as required.
Note: The responsibilities listed above may not be all inclusive.
Qualifications
Customer‑centric mindset.
Agility & flexibility with a frequently changing environment.
Great communication & interpersonal skills with a diverse population.
Reliability & self‑discipline.
Availability to work during summer, holidays, and transition periods.
Job location is at the assigned property.
Working hours consist of daytime business hours and after‑hour on‑call rotation.
Compensation
This part‑time position offers a compensation range of $16 to $17 per hour.
Equal Employment Opportunity
Scion Group LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and other terms and conditions. Scion Group LLC is committed to the principles of equal employment opportunities.
#J-18808-Ljbffr