Relationship Banker I (Corinth MS)
Regions Bank, Corinth, MS, United States
Job Description
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The role involves creating meaningful personal connections with customers while processing transactions, identifying ways for Regions to meet customer needs, and assisting in resolving end‑to‑end customer service inquiries. This position is ideal for candidates with prior teller, limited banking, or retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious, adaptable, and eager to educate customers on how to bank when, where, and how they want. Strong communication skills and personalized customer service are required.
Primary Responsibilities
Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
Answer customer inquiries regarding products and services and fulfill basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
Develop relationships with customers, remaining well‑informed about the customer’s relationship with the bank.
Educate customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
Refer customers to an internal team of experts when more complex financial goals and needs are recognized.
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; ensure sound banking practices, including managing, identifying, and reporting operational risks.
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. It is incentive eligible.
Requirements
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferences
One (1) year of banking, cash‑handling, and/or customer service experience.
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Strong customer focus and relationship‑building skills.
Compensation Details
Pay ranges are job‑specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location, and performance in the job role. Pay will vary among individual associates within the same job.
Job Range Target:
Minimum:
$34,056.95 USD
Median:
$40,316.80 USD
Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan. Employees may earn incentives based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.
Position Type
Part Time
Location Details
Corinth, Mississippi
Equal Opportunity Employer / including Disabled / Veterans
Equal Opportunity Employer.
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At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The role involves creating meaningful personal connections with customers while processing transactions, identifying ways for Regions to meet customer needs, and assisting in resolving end‑to‑end customer service inquiries. This position is ideal for candidates with prior teller, limited banking, or retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
Regions’ mission is to make life better for customers and communities. The successful candidate should be ambitious, adaptable, and eager to educate customers on how to bank when, where, and how they want. Strong communication skills and personalized customer service are required.
Primary Responsibilities
Provide a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
Answer customer inquiries regarding products and services and fulfill basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
Develop relationships with customers, remaining well‑informed about the customer’s relationship with the bank.
Educate customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
Refer customers to an internal team of experts when more complex financial goals and needs are recognized.
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; ensure sound banking practices, including managing, identifying, and reporting operational risks.
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. It is incentive eligible.
Requirements
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferences
One (1) year of banking, cash‑handling, and/or customer service experience.
Skills and Competencies
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Strong customer focus and relationship‑building skills.
Compensation Details
Pay ranges are job‑specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location, and performance in the job role. Pay will vary among individual associates within the same job.
Job Range Target:
Minimum:
$34,056.95 USD
Median:
$40,316.80 USD
Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan. Employees may earn incentives based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.
Position Type
Part Time
Location Details
Corinth, Mississippi
Equal Opportunity Employer / including Disabled / Veterans
Equal Opportunity Employer.
#J-18808-Ljbffr