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Patient Service Representative

Adecco US, Inc., Knoxville, TN, United States


Adecco Healthcare & Life Sciences is working with our client in Knoxville, TN to hire a Perinatal Patient Service Representative for their office. This is an in-person/on-site position.

Responsibilities Include:

Maintain established departmental policies and procedures, objectives, quality assurance program and safety standards.

Schedule patient visits with providers following established procedures and protocols

Obtain patient social demographic and medical complaint information necessary to schedule patients with appropriate providers

Answer all telephone calls and route accordinglyComplete registration process to include obtaining accurate reason for visit, current demographic information, and verification of insurance coverage

Prepare patient chart and encounter form, and obtain necessary authorizations as required for billing and/or medical treatmentReceive and record changes in patient information.Demonstrate familiarity with insurance procedures; demonstrate knowledge of which plan the provider(s) participateAssists in filing medical records as requested or needed

Requirements Include:

HS Diploma or GED

Customer facing customer service experience - medical office preferred

Strong communication skills

Why work for Adecco?

Weekly Pay

401(k) Plan

Skills Training

Excellent medical, dental, and vision benefits

Pay Details:

$16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.